Exciting time and opportunities as part of HP. It has been 14 years with Poly, now HP.Provide Leadership, Vision, Inspiration, and strategy to the presales team (organization size = 40) to align to business priorities and work with customers to develop integrated solutions and lead detailed architectural conversations to facilitate delivery.⁂ Identify and fill gaps in talents, developments, processes, and tools required for the team to perform at their best prioritizing diversity (20 diverse cultures & 10 languages)⁂ Align with executive leadership to direct work focus on achieving business goals.⁂ Drive pipeline building through solutions' demonstrations and proof-of-concepts. ⁂ Achieving Annual Quota target of $300M+⁂ Milestone/Achievement - Highest team engagement score WW in the area of Goal Setting (97%); Organizational alignment (96%) & peer relationship ((94%).⁂ Partnership with different functions within the organization to support: ⨁ Shape roadmap for new solutions and features by providing field feedback to the Product Management and engineering related to customers' requirements, competitive landscape, and quality ⨁ Technical alignment with alliance partners (Microsoft, Zoom, and Google) for joint solutions ⨁ Partners' (technical) developments and onboarding - 2000 hours of channel engagement (Yearly) ⨁ Increasing professional services attach rate through consultative selling leads to customers' stickiness (Renewals)

Leader of a great team of solution architects @ Poly that wows customers about the power of collaboration!⁂ Led systems engineering team in the region to act as a trusted advisor to customers by capturing their requirements and articulating the value of offered solutions.⁂ Support the sales organization to achieve/exceed quotas by focusing on: ⨁ Build new system engineering skills to focus on Virtualization, Management, and Cloud solutions. ⨁ Enable partners technically across regions to increase attachment to organization business. ⨁ Support marketing team to present/position companies’ solutions and services to customers. ⨁ Plan roles and coverage for the systems engineering team to best meet organization objectives. ⨁ Plan activities with strategic alliances to present solutions' value to customers. ⨁ Maintain the 'We Wow our customers' attitude within the systems engineering team. ⨁ Represent the organization in media-facing activities in the region. ⨁ Engage with product teams to define and prioritize partner feature requests.

Carry out customer-facing consultations to help organizations build enterprise-grade UC solutions.⁂ Analyze customers' challenges and requirements through Need Analysis sessions.⁂ Help customers with their journey transitioning to SW solutions (Virtualizations) and to the cloud.⁂ Articulate the solution's business value to CxO's demonstrating ROI of the proposed solutions.⁂ Present, demonstrate, and design business-grade UC solutions to customers.⁂ Carry out technical enablement programs with partners to best position UC solutions to customers.

Build a top-notch videoconference network for the organization to run virtual classes. Enabling the university to deliver remote quality education overseas.⁂ Design complex videoconference integrations into the organization's IT infrastructure and AV systems to provide the best user experience possible.⁂ Manage/maintain the organization's entire audio/visual systems including special functions (Graduations, etc.)⁂ Align with executive faculty members to extend the use of technology to realize target ROI⁂ Engage with solution providers to build RFP's representing end-user requirements from technology & user experience aspects.⁂ Implement configuration changes to increase end-user technology adoption

Manage all IT operations in HQ and remote offices including the support services team withresponsibility for developing the company's IT infrastructure.⁂ Develop and maintain policies to control information technology and security for IT operations.⁂ Evaluation of technical operation performance and execution of any correction/improvement required.⁂ Provide technical help in responding to RFPs.⁂ Handle strategic technical aspects with technology partners.⁂ Build a top-in-class technical team to support the company's expansion.

Act as a trusted advisor to both customers and partners to understand challenges and recommend solutions.⁂ Design and deliver technical training courses to customers and partners in addition to managing critical technical escalations.⁂ Experts in multi-vendor Unified Communications solutions related to networking, security, and audiovisuals.⁂ Provide technical solution information updates to partners assisting the sales team with presales activities.⁂ Carry out the Type Approval process with telecom providers.⁂ Milestone/Achievement - Build a state-of-the-art training center for customers and partners to accelerate technology adoption and increase services revenue.

Performing On-site installation and commissioning for large videoconference networks including networking and audiovisuals⁂ Interfacing videoconference systems to the customer network (ISDN, LAN, WAN, Leased line, MUX, ROUTER… etc.)⁂ Install and commission xDSL links with various interfaces V.35, RS- and G.703 / G.704.⁂ Troubleshoot and maintain ISDN & leased lines & and last mile xDSL using Bit Error Rate (BER) and xDSL testers.⁂ A/V integration with videoconference (Projectors / Plasmas / Cameras/mixers / Video Switchers / Whiteboard / etc…