Onboarding of Virtual customers on the banks digital platforms.( One Bank, Switch, Specta, TBH and doubble)I also assist the businesses to automate tasks, such as scheduling follow-ups, generating reports, and sending personalized messages, to streamline the customer relationship management (CRM) process.Managing relationships with customersConducting customer interviewsIdentifying and communicating customer needsEnsuring customer… Show more Onboarding of Virtual customers on the banks digital platforms.( One Bank, Switch, Specta, TBH and doubble)I also assist the businesses to automate tasks, such as scheduling follow-ups, generating reports, and sending personalized messages, to streamline the customer relationship management (CRM) process.Managing relationships with customersConducting customer interviewsIdentifying and communicating customer needsEnsuring customer satisfactionResolving customer issues and concernsDeveloping and implementing marketing strategies to grow the customer base Supporting Businesses with credit to boost their businesses (Specta Loans Edu Laons and Business Support Facilty) Assisting the business in identifying and understanding customer needs, preferences, and behavior. Managing customer information, tracking their activities, and analyzing customer data to improve customer engagement and loyalty. I also assist the businesses to automate tasks, such as scheduling follow-ups, generating reports, and sending personalized messages, to streamline the customer relationship management (CRM) process.Assisting the business provide better customer service and build lasting relationships with our customers. Show less

Monitor and drive agent network KPIs (agent roll out, agent activity, agent compliance, agent satisfaction)Train and guide Agent on liquidity management procedures, compliance, agent banking concepts and other relevant module'sBrand the agent location as appropriate for visibility creationEstablish a liquidity management plan with each AgentClosely work with branches and Agent Banking team to make sure cash and float is available for these periods for… Show more Monitor and drive agent network KPIs (agent roll out, agent activity, agent compliance, agent satisfaction)Train and guide Agent on liquidity management procedures, compliance, agent banking concepts and other relevant module'sBrand the agent location as appropriate for visibility creationEstablish a liquidity management plan with each AgentClosely work with branches and Agent Banking team to make sure cash and float is available for these periods for agentsCollect and store logbooks/receipt slips in BranchesResponsible for monitoring the use of marketing and merchandising collaterals by agentsStakeholder in the selection of locations for marketing campaigns – road show, storms, sales activation around agent clustersBranch Customer channeling to agent locations Show less

• Present, promote and sell products using solid arguments to existing and prospective customers• Perform cost-¬benefit and needs analysis of existing/potential customers to meet their needs• Establish, develop and maintain positive business and customer relationships• Reach out to customer leads through cold calling• Expedite the resolution of customer problems and complaints to maximize satisfaction• Achieve agreed upon sales targets and outcomes within… Show more • Present, promote and sell products using solid arguments to existing and prospective customers• Perform cost-¬benefit and needs analysis of existing/potential customers to meet their needs• Establish, develop and maintain positive business and customer relationships• Reach out to customer leads through cold calling• Expedite the resolution of customer problems and complaints to maximize satisfaction• Achieve agreed upon sales targets and outcomes within schedule• Coordinate sales effort with team members.• Analyze the market’s potential, track sales and status reports• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.• Keep abreast of best practices and promotional trends• Continuously improve through feedback Show less

• Work in accordance with the school’s curriculum statement and policies• Monitor and assess students’ progress and provide grades and feedback.• Participate in the development of appropriate syllabuses, materials and Schemes of work.• Create and distribute educational content (notes, summaries, assignments).• Actively involved in curriculum review and development

I taught pupils of Primary 3 and 4 English and English literature

As the manager of this personal business ..I was involved in all forms of ICT solutions on CampusWhich include Web browsingSystem upgradeSoftware installation and Printing

As the manager I oversee all the activities which ranges from,Typing of all form of DocumentsBrowsing the web.Sales of time to customersAll forms of Online RegistrationPrinting. E,t,c