Ahmed Osama Email & Phone Number

Dubai, United Arab Emirates

• Conduct comprehensive financial assessments of clients to determine their mortgage eligibility and affordability.
• Provide personalized mortgage advice and recommendations tailored to clients' financial situations and objectives.
• Educate clients on various mortgage products, terms, and options available in the market.
• Analyse and compare mortgage offers from multiple lenders to help clients secure the most favourable terms and rates.
• Maintain up-to-date knowledge of mortgage regulations, interest rates, and market trends affecting the real estate industry in the UAE.
• Build and maintain relationships with clients, real estate agents, developers, and other stakeholders in the industry.

United Arab Emirates

United Arab Emirates

-Networked continuously to grow contacts and increase brand awareness and reputation.-Partnered with community groups to plan, execute, and manage service projects, enhancing public profile.-Collaborated with the Marketing Manager to create innovative strategies for optimized campaign results.-Connected with influential people and industry leaders to.

Dubai, United Arab Emirates

Evaluating credit worthiness by processing loan applications and documentation within specified limits.Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.Interview applicants to define financial eligibility and establish debt payment plans.Obtain relevant information and evaluate applicants' financial status.

Dubai, United Arab Emirates

Ensure that cross-selling off other banking products such as loans, credit cards, deposit accounts, mortgage,etc. is effected while the Policies are followed and prepare required data prior phone calls.Conduct phone calls with arrears customers, record the outcome of phone calls in the work cards or system.Negotiate arrears settlements and report actions.

Alexandria, Egypt

Motive and lead for success, establishing priorities for the team’s activities. Undertake timely and accurate sales reporting to provide weekly visibility of pipelineensuring self and team accurately record data relating to commercial activities.Maintain the highest standards of risk and compliance, ensuring all policies are observed across the team.Ensure.

Alexandria Governorate, Egypt

Support customer acquisition and retention strategies.Build rapport to uncover customer preferences and offer them solutions to increase loyalty and retain business.Places policy in follow-up and ensures adherence to arrangements specified.Handle all customer inquiries, requests and complaints to maximize customer satisfaction.Analyze customer feedback.

Egypt

Manage incoming calls handling the customers’ queries and answering questions.Identify and assess customers' needs through active listening to achieve satisfaction.Implement correction or adjustments by taking the correct system actions. Handle complaints by providing appropriate solutions and alternatives with follow ups to ensure resolution

Bachelor Of Fine Arts - Bfa, Graphic Design, Good

Education record