➢ Collaborating with business units to gather their required processes through active listening and creating documentation.➢ Maintaining active communication with business units based on the created documents for process development.➢ Transforming outdated processes that do not conform to modern standards into structures that align with modern practices.➢ Developing a Power BI dashboard for visualizing and reporting on in-house robot efficiency.

➢ Outsourcing Service

➢ Developing end-to-end live processes and providing recommendations for the most ideal, secure, and efficient methods for these processes.➢ Monitoring and maintaining live operational processes.➢ Attending CR meetings when necessary.➢ Introducing RPA to new clients and developing Proof of Concept (PoC) processes.➢ Creating and enhancing testing processes for mobile and desktop applications.➢ Optimizing and expediting operations by writing macros for processes involving Excel.