Ahmir Mccage Email & Phone Number

Atlanta, Georgia, United States

• Defines, implements, and drives best practices in DevOps philosophy and technologies for Salesforce. • Manages the deployment of applications as frequently and as fast as the business requires it, in a reliable and secure way.• Accountable for the creation, improvement, and automation of processes behind releasing, deploying, operating, and monitoring of application development. • Responsible for the defining of the DevOps relevant KPIs and metrics, monitoring, measuring, and optimizing on a continuous basis such as cycle time, frequency of builds, test coverage and testing cycle time, the velocity of releases, and frequency of deployments.

Atlanta, Georgia, United States

• Played the role of a Design Architect and Lead Developer for a CPQ migration, designed a custom CPQ solution to automate price quotes, terms, subscriptions, discounts, order creation, and invoicing of customers.• Designed, developed, and tested Apex, Lightning Components, and automation for customized use cases of a life sciences client’s contact center on top of Salesforce Service Cloud.• Designed the UI and developed custom sales opportunity management Lightning app for the Sales team that led to an exponential increase in Salesforce engagement and closing of opportunities.• Provided best-fit architectural solutions for one or more projects; Assisted in defining the scope and sizing of work; and created Proof of Concept development diagrams. • Provided solutions for the business problem, via platform integration with third-party services, coupled with developing complex features to work alongside third-party apps.• Managed Salesforce testing and validation efforts to ensure that the Salesforce configuration and development meets the business requirements and solution design.• Partnered end-to-end with Product Owners and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions.

Atlanta, Georgia, United States

• Supported business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.• Analyzed complex business and technical requirements, with particular regard to their impact on existing systems and environments, to produce a thorough business and system design.• Designed, configured, developed, documented, tested, and implemented solutions on the Salesforce.com platform, including integrations with third-party applications and other tools.

Richmond, Virginia, United States

• Utilized Agile/Scrum methodologies to complete software development in short iterative sprints.• Created multiple workflow rules, record types, validation rules, triggers, and page layouts to control different stages in the sales application process.• Developed and implemented new sales processes to collect customer data, verify data via third-party anti-money laundering systems, and archive data based on government regulations. • Developed and configured various reports for different user profiles based on the need of the organization.• Developed API layers and connected apps to allow third-party systems to integrate with Salesforce. • Configured SSO (Single-Sign-On) in Marketing Cloud and Identity Access Management tool with internal teams.

Atlanta, Georgia, United States

• Maintained and responded to issues concerning managed packages such as Rootstock, Financial Force and Chargent.• Created Custom Visual Force pages utilizing SOSL and SOQL to manipulate hardened and non-hardened objects.• Created a New Service Cloud Console to manage Help Desk Cases and migrated data into salesforce objects. Added Lightning Component to Lighting Pages to enhance sales and support efforts.• Created Process Builders to automate Closing Purchase Orders and updating Sales Orders.• Integrated HubSpot with Salesforce to provide Marketing, Sales, Content Management and Web Analytics. Mapped standard and custom fields with HubSpot to track sales leads and push promotional content.• Implemented Salesforce.com dashboards as per business requirements.• Designed, Implemented, and deployed the Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Reports, Analytic Snapshots, Page Layouts, Dashboards, Tabs, Tags, and Components.

Boca Raton, Florida & Atlanta, Georgia

• Worked with various Salesforce.com objects like accounts, contacts, leads, opportunities, and reports and created custom objects based on business needs.• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.• Designed, developed, and deployed the custom apps, custom objects, custom fields, custom buttons, page layouts, custom tabs, components, and visual force pages to suit the sales process of the application.• Developed apex classes, apex triggers, workflows, approval process extensions, and apex triggers for various functional needs in the application.• Created various Visual Force/HTML email templates for email alerts using triggers and approval processes for clients.• Developed and configured various custom reports and report folders for different user profiles based on the need of the organization.• Designed, and deployed custom objects, custom tabs, entity-relationship data models, validation rules, workflow rules, auto-response rules, and components to suit the needs of the application.

Master'S Degree, Information Systems Management

Bachelor Of Science - Bs, Criminal Justice