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Ahmed Mumtaz Email & Phone Number
Co-Founder
at
OTD
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Co-Founder
Location
Lahore District, Punjab, Pakistan
Company size
Who is Ahmed Mumtaz? Overview
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Quick answer
Ahmed Mumtaz is listed as Co-Founder at OTD, a with 14 employees, based in Lahore District, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Ahmed Mumtaz.
Ahmed Mumtaz previously worked as Head of Operations at Noosh and Senior Logistics Operations Manager at Cheetay. Ahmed Mumtaz holds Master Of Business Administration (M.B.A.), Marketing, 3.33 from The Institute Of Management And Sciences (Pakaims).
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OTD
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Profile bio
About Ahmed Mumtaz
I lead the logistics operations at Cheetay, a fast-growing online delivery platform in Pakistan. In charge of the end-to-end product delivery, I optimize the fleet efficiency and ensure the satisfaction of customers, riders, and vendors. With a MBA in Marketing from The Institute of Management and Sciences, I have strong skills in customer relationship management, problem solving, and business administration. I have successfully launched our operations in 10 cities and increased the rider fleet from 70 to 2200+ in 1.5 years, achieving 95% service level and 85% retention rate. I enjoy working with a diverse and dynamic team to create systems, processes, and tech developments to control compliance and improve performance. I am always eager to learn new things and take on new challenges in the logistics industry.
Listed skills include Management, Leadership, Microsoft Excel, Microsoft Office, and 39 others.
Current workplace
Ahmed Mumtaz's current company
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Otd
9 roles
Ahmed Mumtaz work experience
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Head Of Operations
Current
Dec 2023 - Present
Senior Logistics Operations Manager
Sep 2023 - Feb 2024
Logistics Operations Manager
Accountable for the end to end product delivery through defined mediums to optimize fleet efficiency.Responsible for planning, coordination and monitoring of Fleet operations KPI’s. Create systems/processes/tech developments to control compliance and improve performance.Ensure the availability of riders according to the planned performance indicators.Responsible to identify the areas of improvements further in delivery legs for excellent customer experience.Responsible for coordination and management of all marts.Setup the policies and procedures for logistics activities to ensure smooth delivery on all marts.
Jul 2021 - Sep 2023
Command Center Lead
Ensure excellent service levels from the operations team.Identify the areas of improvement where automation can help in making job/tasks easy for the people.Check with the business loss team any fraud or abuse activity in the daily performance.Responsible for monitoring cell performance and team management.Work closely with the support department to arrange the agent availability, introduce rewards for agents, developing a culture within a department.Responsible for efficient staffing for the business as per the demand and marketing plan.Set targets to drive the utilization of agents with respect to amazing service levels.Identify the areas of improvement further in-service levels for excellent customer/rider and vendor experience.Closely work with support departments related to team bonus and compensation plans.Setup the policies and procedures for WFM.Create models to guide the logistics team planning team and define the metrics need to drive to achieve the goals.Work closely with the management teams in basecamp and mountain peaks for planning, setting targets & budgets, and influencing performance.Continuously update the process and status as per new tech releases and arrange team training.Review with analyst team metrics AHT, response time, contact ratio of individual processes.
Sep 2020 - Jul 2021
Assistant Logistics Manager- Fleet Management
Create systems/process/tech developments to control and improve performance.Improve fleet health by identifying gaps in performance such as late logins, acceptance rates, on-time rates, churn rates, reassignment rates, and average rider salary.Identify causes for rider churn via data and suggest ways to control the churn.Control the rider compliance via tech and support departments.Set up policies and procedures for controlling fraudulent activities.Develop processes for controlling failed orders and cash deposits from the fleet.Ensure the daily availability of fleet nationwide as per the weekly forecasting.Setup compliance and control mechanism in the business online and offline both.Provide excellent service levels to the fleet and resolve their queries effectively.Work closely with the support department to reduce the churn and increase recoveries.Responsible for efficient staffing for the business as per the demand and marketing plan.Set targets to drive the utilization of fleet city by city and nationwide.Closely work with support departments related to fleet bonus and compensation plans.
Nov 2019 - Sep 2020
Assistant Logistics Manager- Supply
Ensure the MoM and daily recruitment of supply fleet demand.Define the supply chain process of rider equipment and its availability in the city.Generate lead channels of recruitment online and offline both.Define process and policies for quality hiring and equipment.Work closely on budgeting and recruitment cost-effectiveness of the fleet.Analyze the supply growth and actively working on creating multiple lead channels.
Nov 2018 - Oct 2019
Sales Marketing Coordinator
Responsible for Planning Sales, Dispatch and follow up delivery.Responsible for Making Sale Orders, Daily Queries Solution, Payments Updates & InvoicesDispatch.Responsible for Builty Record Maintain, Complaint and Return handling.Responsible to assist Marketing Activities and effective participation in Quarterly and Annual Sales Meeting.Responsible for to coordinate between sales, Media and other relevant department.Responsible for making sales report.Responsible to monitor and identify the outdoor advertising activities e.g. Shop boards, Shade Skins, banners and Counter Vinyl.Supervise the design work with in house designer for all type of POP material and design workCo-ordinate with vendors for Printing of product POP as per requirement of Marketing work Plan.Co-ordinate with vendors for idea generation and development of giveaway items (Souvenir).Conduct and Liaison with vendors for corporate events.Liaison with Creative and Media agency.
Oct 2016 - Nov 2018
Internee - Sales And Marketing
Jun 2016 - Aug 2016
2 education records
Ahmed Mumtaz education
Master Of Business Administration (M.B.A.), Marketing, 3.33
The Institute Of Management And Sciences (Pakaims)
Bachelor Of Business Administration - Bba, 3.08
The Institute Of Management And Sciences (Pakaims)
FAQ
Frequently asked questions about Ahmed Mumtaz
Quick answers generated from the profile data available on this page.
What company does Ahmed Mumtaz work for?
Ahmed Mumtaz works for OTD.
What is Ahmed Mumtaz's role at OTD?
Ahmed Mumtaz is listed as Co-Founder at OTD.
Where is Ahmed Mumtaz based?
Ahmed Mumtaz is based in Lahore District, Punjab, Pakistan while working with OTD.
What companies has Ahmed Mumtaz worked for?
Ahmed Mumtaz has worked for Otd, Noosh, Cheetay, Src Pvt Ltd, and Packages Limited.
How can I contact Ahmed Mumtaz?
You can use AeroLeads to view verified contact signals for Ahmed Mumtaz at OTD, including work email, phone, and LinkedIn data when available.
What schools did Ahmed Mumtaz attend?
Ahmed Mumtaz holds Master Of Business Administration (M.B.A.), Marketing, 3.33 from The Institute Of Management And Sciences (Pakaims).
What skills is Ahmed Mumtaz known for?
Ahmed Mumtaz is listed with skills including Management, Leadership, Microsoft Excel, Microsoft Office, Public Speaking, Marketing, Customer Service, and Social Media.
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