Ahmed Maher Mahmoud
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Ahmed Maher Mahmoud Email & Phone Number

Service Mangement Center and customer excellence at Orange Egypt
Location: Cairo, Egypt 2 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Orange Egypt
Role
Service Mangement Center and customer excellence
Location
Cairo, Egypt
Company size
4379 employees

Who is Ahmed Maher Mahmoud? Overview

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Quick answer

Ahmed Maher Mahmoud is listed as Service Mangement Center and customer excellence at Orange Egypt, a with 4379 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Ahmed Maher Mahmoud.

Ahmed Maher Mahmoud previously worked as Service Management Center at Orange Egypt and Back Office Employee at Orange Egypt. Ahmed Maher Mahmoud holds Bachelor'S Degree, Business/Commerce, General, Good from Cairo University.

Company email context

Email format at Orange Egypt

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Orange Egypt

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Profile bio

About Ahmed Maher Mahmoud

Experienced Senior Team Lead with a demonstrated history of working in the telecommunications industry. Skilled in Analytical Skills, Communication, Strategy, English, and Project Management. Strong information technology professional with a good focused in Business/Commerce, General from Cairo University.

Current workplace

Ahmed Maher Mahmoud's current company

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Orange Egypt
Orange Egypt
Service Mangement Center and customer excellence
giza, giza, egypt
Website
orange.eg
Employees
4379
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Company profile
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2 roles

Ahmed Maher Mahmoud work experience

A career timeline built from the work history available for this profile.

Service Management Center

Current
Orange Egypt

Cairo, Egypt

Capture common customer complaints and propose proactive solutions and act as a focal point for customer care support and operations teams with Technology and IT.Investigate, troubleshoot & validate Call centers, Complaint handling, First class, Social media, Support functions, activation and credit teams escalations for global incidents from all segments and share with IT & Technology. Handle all Service Cut escalations, Application failures and All NTRA escalations with priority and ensure resolution.Ensure Global compensation is applied after testingInterface with CS Project team in projects impacting team's daily operations. Interface with CS CRM process team in Global process & Working instructions impacting team's daily operations. Update CRM systems with any interaction made with customers

Nov 2019 - Present

Back Office Employee

Orange Egypt

Cairo, Egypt

handling vip customer complaints offering retention offers to VIP customer based on customer history achieved best performance several time during attending period

Sep 2010 - Oct 2021
Team & coworkers

Colleagues at Orange Egypt

Other employees you can reach at orange.eg. View company contacts for 4379 employees →

NT Nilesh Tadvi Nilesh Tadvi Colleague at Orange EgyptVadodara Taluka, Gujarat, India View → MA Mostafa Abdou Mostafa Abdou Colleague at Orange EgyptGiza, Al Jizah, Egypt View → MM Mosaad Mahfouz Mosaad Mahfouz Colleague at Orange EgyptEgypt View → HF Hany Farag Hany Farag Colleague at Orange EgyptAlexandria, Egypt View → FN Fadi Naguib Fadi Naguib Colleague at Orange EgyptCairo, Egypt View → MF Mohamed Fadel Mohamed Fadel Colleague at Orange EgyptGiza, Al Jizah, Egypt View → MN Mohamed Nassim On Going Mba,Pmp,Copc,Fintech,Crm Mohamed Nassim On Going Mba,Pmp,Copc,Fintech,Crm Colleague at Orange EgyptGiza, Al Jizah, Egypt View → AH Ahmed Hassan Ahmed Hassan Colleague at Orange EgyptQesm El Nozha, Cairo, Egypt View → AG Aadel Galal Aadel Galal Colleague at Orange EgyptEgypt View → NS Nesrine Sameh Nesrine Sameh Colleague at Orange EgyptAl Jizah, Egypt View →
3 education records

Ahmed Maher Mahmoud education

Nanodgree, Digital Marketing, Passed

Udacity

Professional Digital Marketer, Digit, Nanodegree

Udacity

Activities and Societies: digital marketing , email marketing , freelancing

FAQ

Frequently asked questions about Ahmed Maher Mahmoud

Quick answers generated from the profile data available on this page.

What company does Ahmed Maher Mahmoud work for?

Ahmed Maher Mahmoud works for Orange Egypt.

What is Ahmed Maher Mahmoud's role at Orange Egypt?

Ahmed Maher Mahmoud is listed as Service Mangement Center and customer excellence at Orange Egypt.

Where is Ahmed Maher Mahmoud based?

Ahmed Maher Mahmoud is based in Cairo, Egypt while working with Orange Egypt.

What companies has Ahmed Maher Mahmoud worked for?

Ahmed Maher Mahmoud has worked for Orange Egypt.

Who are Ahmed Maher Mahmoud's colleagues at Orange Egypt?

Ahmed Maher Mahmoud's colleagues at Orange Egypt include Nilesh Tadvi, Mostafa Abdou, Mosaad Mahfouz, Hany Farag, and Fadi Naguib.

How can I contact Ahmed Maher Mahmoud?

You can use AeroLeads to view verified contact signals for Ahmed Maher Mahmoud at Orange Egypt, including work email, phone, and LinkedIn data when available.

What schools did Ahmed Maher Mahmoud attend?

Ahmed Maher Mahmoud holds Bachelor'S Degree, Business/Commerce, General, Good from Cairo University.

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