Ahmed Serag Email & Phone Number

Detroit Metropolitan Area

United States

Transportation supervisor at The Westin Detroit Metropolitan Airport

Downtown Detroit, Michigan

• Greet guests upon arrival, Organize, confirm and process guest check-ins/ check-outs and adapt for any changes • Provide guests with room and hotel information, directions, amenities and local interests to enjoy their stay• Accept and record wake-up calls• Answer phones, respond to guest inquiries, concerns and complaints as needed• Secure payment, verifying and adjusting billing as needed• Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff• Complete cashier and closing reports, counting the bank at the end of each shift securely• Communicate any emergency, lost item or theft to proper security staff and/or authorities• Keep contingency lists in case of emergency and communicate any necessary messages

Taylor, Michigan

• Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service. • Assisting customers with questions, needs and purchases.• Cultivating successful relationships with retail customers. • Completing each transaction in a quick and efficient manner. • Cleaning shelves, counters, and tables.• Greeting each customer that comes into the store in a warm manner. • Identifying customer requirements. • Preparing merchandise for display.• Assisting customers with purchase decisions. • Assisting in physical inventory counts. • Making sure that customers receive receipts on all purchases. • Helping customers try on or fit merchandise.• Watching out for loss prevention through leakage and theft..

Saudi Arabia, Khobar

To provide high level and confidential secretarial and administrative support to the Chairman and members of the Board as appropriate.Core Accountabilities:1. Support the management team in the achievement of the priorities and objectives.2. Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach.3. Undertake any other duties and responsibilities appropriate to the post.Role Specific Accountabilities:1. To undertake complex diary management, including full use of electronic and desk systems for the Chairman.2. To prepare and check outgoing internal and external correspondence and reports, including sensitive and confidential material.3. To priorities and monitor incoming post, e-mails, phone calls, etc. and chase up outstanding action, and to personally deal with routine issues to ensure responses.4. To deliver a high level of customer care, acting as a first point of contact, dealing with inquiries and messages and meeting visitors when appropriate.5. To manage the Chairperson’s office in his / her absence, ensuring all urgent or important issues are passed on and dealt with appropriately.6. To collate and research information when required.7. To help Board and Committee meetings, and to organize meetings internally and externally at local and national level liaising with officials and members including those at the most senior levels, assembling relevant documents.8. To organize external visits, meetings, make travel and accommodation arrangements to ensure budget and time management pressures are met.9. To establish and maintain accurate filing systems, maximizing the use of available technology.10. To undertake other duties appropriate to the post, including carrying out financial administration duties including the collation and preparation of invoices, raising purchase orders, and processing expense claims.

Saudi Arabia, Khobar

• Management of executive management’s calendars (and others as requested)• Booking of travel and professional development activities for executive management• Providing reminders regarding upcoming meetings, events or anything requiring a collective action from the executive team and/or other team members• Filter calls, enquiries, etc. for the executive management team• Prepare and edit presentations• Miscellaneous administrative support as required (eg. Letters, presentations, correspondence, meeting preparation)• Maintain filing system and overall confidentiality levels associated with performing duties as assigned• Organize corporate meetings; orchestrating conference calls, preparing presentations, catering requests • Coordinate office purchases (eg. paper, envelopes, equipment, furniture) and inventory quantities.• Perform backup function for reception which includes: answers phone/email/walk in enquiries; handling the mail in accordance with established processes; receiving courier packages and distributing as appropriate; ensuring that incoming mail is sorted and distributed and that outgoing mail is stamped; providing professional service at all times• Arrange for gifts, flowers, letters etc., as required as requested• Maintain current knowledge through professional development activities (as discussed with executive management)

Saudi Arabia, Khobar

Upgraded to Executive Assistant

Saudi Arabia, Khobar

• Prepare and manage correspondence, reports and documents.• Organize and coordinate meetings, conferences.• Greet the new employees coming from different Arab and foreign countries and arrange medical test for them Issuing residency cards and allocated them to the workplace. • Assisted with event planning, including associated travel and logistical arrangements.

Egypt, Cairo

• Providing secretarial services such as diary management and determine and establish office procedures.• Organized and attended meetings, including compiling all documents and reports ahead of time.• Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.• Maintained appropriate filing of personal and professional documentation.• Managed and reviewed filing and office systems.• Coordinated and planned vacations for the family.• Executed basic banking and bookkeeping tasks.• Greeted, Picked up the clients and guests at the airport, registered and assigned rooms to them of hotels Greeted, Picked up the clients and guests at the airport, registered and assigned rooms to them of hotels and determined the nature and purpose of visit and directed them to the appropriate destination.• Handled all incoming information requests for several busy executives.• Screened personal and business calls and directed them to the appropriate party.• Recommended top dining and entertainment options for guests.• Managed the Dean's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.• Managed external contacts for Dean and kept track of periodic communication needed for priority contacts.• Developed and maintained an alert system for upcoming deadlines on incoming requests and events.• Directed administrative functions for the directors, principals, consultants and key managers.

Bsc Economic And Applied Science, General Studies, V.Good

I've studied a lot of material, like institutions management, design, production, supervision and accounts, also physical studies.

Thanawia, General Studies

Name : Shahid Abdel Moneim Riyad Secondary military school. Graduation Year : 1998 Town/City : Shebin El Kom / Menofiya Country : Egypt