Senior Customer Service Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Alexander Hoffmann Email & Phone Number
Senior Customer Service Manager
at
LemonSwan
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Service Manager
Location
Homberg, Hesse, Germany
Company size
Who is Alexander Hoffmann? Overview
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Quick answer
Alexander Hoffmann is listed as Senior Customer Service Manager at LemonSwan, a company with 20 employees, based in Homberg, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Alexander Hoffmann.
Alexander Hoffmann previously worked as Senior Customer Support Representative at Lite Games Gmbh and Certified Social Media Management at Webmasters Europe E.V. - Der Europäische Webmasters Verband. Alexander Hoffmann holds Ausbildung, Office Management And Supervision from Reichspräsident Friedrich Ebert Schule Homberg.
Company email context
Email format at LemonSwan
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LemonSwan
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Profile bio
About Alexander Hoffmann
Alexander Hoffmann is a Senior Customer Service Manager at LemonSwan. He is proficient in Japanisch, Bokmål, Norwegisch and Englisch.
Current workplace
Alexander Hoffmann's current company
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Lemonswan
9 roles
Alexander Hoffmann work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Representative
Fields of Application as Senior Customer Support Representative / Community Manager:➥ Monitored game reviews across multiple platforms and channels, ensuring a comprehensive understanding of player sentiment and feedback.➥ Crafted timely and personalized responses to player reviews, addressing concerns, providing assistance, and enhancing overall player.
Aug 2022 - Aug 2024
Certified Social Media Management
Jun 2022 - Aug 2022
Certified Content Marketing Management
Mar 2022 - Jun 2022
Senior Helpdesk-Support
Fields of Application as Senior Helpdesk Suport: ➥ Responsible for comprehensive customer support for German customers.➥ Communication via telephone, e-mail and written correspondence.➥ In-depth technical understanding of our products for visually impaired and blind people.➥ Troubleshooting and device checks carried out.➥ Contact with health insurance.
Sep 2021 - Mar 2022
Office Administration
Klinikum Bad Hersfeld Gmbh
Areas of Expertise as Office Administrator:➥ Patient and Family Support Liaison:Provided empathetic support and assistance to patients and their families, fostering a welcoming environment.Addressed inquiries promptly and professionally, serving as a reliable point of contact for concerns.➥ Coordination with Hospital Departments and Staff:Facilitated.
Aug 2019 - Aug 2021
Fulfillment Associate Customer Returns
Position Summary at Amazon.com:➥ Customer Returns Specialist:Managed the efficient processing of customer returns, including issuing refunds and credits as needed.Demonstrated strong problem-solving skills while directly engaging with customers to resolve issues and concerns.➥ Hardware Grading and Testing:Conducted thorough testing and grading of hardware.
Jul 2011 - Aug 2018
Office Administrator
Getränkegroßhandel Mach
Position Summary as Office Administrator:➥ Customer Relationship Management:Managed customer interactions effectively, providing assistance and resolving inquiries via phone, email, and in person.Handled customer orders promptly and accurately, ensuring a high level of satisfaction.➥ Accounting and Invoicing:Conducted bookkeeping tasks, including invoice.
Jun 2010 - Jun 2011
Office Administrator
Getränkegroßhandel Mach
Sep 2007 - Jun 2010
Team & coworkers
Colleagues at LemonSwan
Other employees you can reach at lemonswan.com. View company contacts for 20 employees →
PU
Paul Uhlig
Colleague at Lemonswan
Greater Hamburg Area, Germany
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JM
Jakob Moser
Colleague at Lemonswan
Hamburg, Hamburg, Germany, Germany
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HL
Harald Lazardzig
Colleague at Lemonswan
Hamburg, Hamburg, Germany, Germany
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RH
Robin Helmreich
Colleague at Lemonswan
Greater Hamburg Area, Germany
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BK
Britta Künstler
Colleague at Lemonswan
Greater Hamburg Area, Germany
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ND
Nicolas Danner
Colleague at Lemonswan
Greater Hamburg Area, Germany
View →
Paul Uhlig
Colleague at Lemonswan
Greater Hamburg Area, Germany
View →
JM
Jakob Moser
Colleague at Lemonswan
Hamburg, Hamburg, Germany, Germany
View →
HL
Harald Lazardzig
Colleague at Lemonswan
Hamburg, Hamburg, Germany, Germany
View →
RH
Robin Helmreich
Colleague at Lemonswan
Greater Hamburg Area, Germany
View →
BK
Britta Künstler
Colleague at Lemonswan
Greater Hamburg Area, Germany
View →
ND
Nicolas Danner
Colleague at Lemonswan
Greater Hamburg Area, Germany
View →
1 education record
Alexander Hoffmann education
-
Reichspräsident Friedrich Ebert Schule Homberg
FAQ
Frequently asked questions about Alexander Hoffmann
Quick answers generated from the profile data available on this page.
What company does Alexander Hoffmann work for?
Alexander Hoffmann works for LemonSwan.
What is Alexander Hoffmann's role at LemonSwan?
Alexander Hoffmann is listed as Senior Customer Service Manager at LemonSwan.
Where is Alexander Hoffmann based?
Alexander Hoffmann is based in Homberg, Hesse, Germany while working with LemonSwan.
What companies has Alexander Hoffmann worked for?
Alexander Hoffmann has worked for Lemonswan, Lite Games Gmbh, Webmasters Europe E.V. - Der Europäische Webmasters Verband, Optelec, and Klinikum Bad Hersfeld Gmbh.
Who are Alexander Hoffmann's colleagues at LemonSwan?
Alexander Hoffmann's colleagues at LemonSwan include Paul Uhlig, Jakob Moser, Harald Lazardzig, Robin Helmreich, and Britta Künstler.
How can I contact Alexander Hoffmann?
You can use AeroLeads to view verified contact signals for Alexander Hoffmann at LemonSwan, including work email, phone, and LinkedIn data when available.
What schools did Alexander Hoffmann attend?
Alexander Hoffmann holds Ausbildung, Office Management And Supervision from Reichspräsident Friedrich Ebert Schule Homberg.
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