Emma Ahonen
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Emma Ahonen Email & Phone Number

Designer at Elisa
Location: Helsinki Metropolitan Area, Finland 6 work roles 3 schools
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Current company
Elisa
Role
Designer
Location
Helsinki Metropolitan Area, Finland
Company size
4319 employees

Who is Emma Ahonen? Overview

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Quick answer

Emma Ahonen is listed as Designer at Elisa, a with 4319 employees, based in Helsinki Metropolitan Area, Finland. AeroLeads shows a matched LinkedIn profile for Emma Ahonen.

Emma Ahonen previously worked as Service Design Trainee at Elisa and Software Developer at Aalto University. Emma Ahonen holds Master'S Degree, Software And Service Engineering from Aalto University.

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Elisa

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Profile bio

About Emma Ahonen

The unknown is an opportunity!I am a UX designer with endless curiosity and a desire to make the world better – even if just a bit.My goal is to be inclusive and ethical from the design process to the end product. Especially dear to me are cognitive accessibility and good (micro)copy.I also have the benefit of a background in computer science, so I'm good at anticipating where and how design might have to compromise in order to make development realistic. It's great to talk to devs!Skills: UX/UI, service design, UX writing, conversation design, user researchInterests: accessibility, DEI, sustainabilityTech background in web development (backend/frontend)

Current workplace

Emma Ahonen's current company

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Elisa
Elisa
Designer
helsinki, southern finland, finland
Website
elisa.com
Employees
4319
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6 roles

Emma Ahonen work experience

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Designer

Current
Elisa

Ongoing role with various projects – more to come.Keywords: UX/UI design, product design, conversational design, UX writing, user researchVarious projects in the consumer business, contributing in UX and UI design cross-cutting multiple elisa.fi sites as well as internal employee web-tools.Experience in product design, from preliminary research to product launch and beyond, for example with Elisa Rinnakkaisliittymä (MultiSIM).Regularly conducting interviews and user tests both online and offline e.g. for empathizing and prototype testing/validation. Participants vary from potential and existing customers to Elisa employees.2020–2024: conversation design and UX for the Elisa customer service chatbot.

Mar 2021 - Present

Service Design Trainee

Elisa

During the first six months, I worked on my master's thesis on The effects of transactionality on trust in customer service chatbots.In addition to my thesis, I worked on tasks related to the Elisa consumer customer chatbot, which also continue now that the thesis is done. This includes conversation design, user testing, and the planning and implementation of transactionality, i.e. integrated customer service tasks, in the chatbot.

Mar 2020 - Mar 2021

Software Developer

Aalto University

Helsinki Area, Finland

Developing the Django-based e-learning platform A+ to support course content in multiple languages. Enabling sending pseudonymized user information to LTI services in compliance with GDPR.Github: https://github.com/Aalto-LeTech/a-plus

Jan 2018 - Aug 2018

Course Assistant

Aalto University

Helsinki Area, Finland

Holding weekly group sessions where students could program and ask for help, as well as giving advice online for the basic course in Scala programming in 2017 (CS-A1110 Ohjelmointi 1).

Sep 2017 - Dec 2017

Software Development Intern

Yle

Helsinki Area, Finland

Designing and implementing a prototype for an interactive multi-screen personalized news system with another intern.The system was programmed using Java and Processing, and it included a gesture-based user interface utilizing Microsoft Kinect. Textual and video content was retrieved from Yle's REST APIs based on an approaching user's profile detected by a Bluetooth beacon.

Jun 2017 - Sep 2017

Course Assistant

Aalto University

Helsinki Area, Finland

Holding weekly group sessions where students could program and ask for help, as well as giving advice online for the basic course in Scala programming in 2016 (CS-A1110 Ohjelmointi 1).

Sep 2016 - Dec 2016
Team & coworkers

Colleagues at Elisa

Other employees you can reach at elisa.com. View company contacts for 4319 employees →

KV Kari Valta Kari Valta Colleague at ElisaTurku, Southwest Finland, Finland View → LM Laura Mönkkönen Laura Mönkkönen Colleague at ElisaFinland View → MS Marja-Liisa Saarinen Marja-Liisa Saarinen Colleague at ElisaFinland View → TT Taru Tikkanen Taru Tikkanen Colleague at ElisaFinland View → IT Ilari Tirri Ilari Tirri Colleague at ElisaHelsinki, Uusimaa, Finland View → OH Ossi Hakkarainen Ossi Hakkarainen Colleague at ElisaTampere, Pirkanmaa, Finland View → OE Otto Eklöf Otto Eklöf Colleague at ElisaHelsinki Metropolitan Area, Finland View → LH Lauri Hyväri Lauri Hyväri Colleague at ElisaGreater Lahti Area, Finland View → AR Aki Rouhiainen Aki Rouhiainen Colleague at ElisaHelsinki Metropolitan Area, Finland View → MA Marie Amanta Marie Amanta Colleague at ElisaParis, Île-De-France, France View →
3 education records

Emma Ahonen education

Master'S Degree, Software And Service Engineering

Aalto University

MSc (Tech), graduated with honors Service Design and Engineering track, International Studies minor Master's thesis (link): The effects.

Exchange Studies, Ysep Program

Tokyo Institute Of Technology

During my exchange, I researched what kind of issues software developers face in collaborative online environments (e.g. Slack, Github).

Bachelor'S Degree, Computer Science

Aalto University

Activities and Societies: Tietokilta, AYY ISOtoimikunta (student union tutor committee) 2016-2017I was an active member of the Computer.

FAQ

Frequently asked questions about Emma Ahonen

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What company does Emma Ahonen work for?

Emma Ahonen works for Elisa.

What is Emma Ahonen's role at Elisa?

Emma Ahonen is listed as Designer at Elisa.

Where is Emma Ahonen based?

Emma Ahonen is based in Helsinki Metropolitan Area, Finland while working with Elisa.

What companies has Emma Ahonen worked for?

Emma Ahonen has worked for Elisa, Aalto University, and Yle.

Who are Emma Ahonen's colleagues at Elisa?

Emma Ahonen's colleagues at Elisa include Kari Valta, Laura Mönkkönen, Marja-Liisa Saarinen, Taru Tikkanen, and Ilari Tirri.

How can I contact Emma Ahonen?

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What schools did Emma Ahonen attend?

Emma Ahonen holds Master'S Degree, Software And Service Engineering from Aalto University.

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