Andrew Platt Email and Phone Number
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When it comes to your company’s telecommunications, you want to know you’re in safe hands. So for assurance you’re working with true professionals, our team has over a decade of experience delivering expert telecoms solutions to businesses on a national and global scale. We have the knowledge and expertise to recommend and deliver the right solution – and we only work with businesses, so we understand exactly what level of service you need and expect. You need to know you’re getting the best solutions for your business. That’s why Infinitel works with only the best service providers and manufacturers such as Vodafone, EE, O2, Yealink, Fuse 2, Ribbon, Microsoft, 3CX, Mikrotik and more. Working closely with world-class technology partners ensures we are providing our customers with reliable, high quality services which work perfectly for your business. Our team are all experts in the industry with years of experience under their belt. They know their stuff and are perfectly-placed to guide you through the process, advise you through your problems, and find a solution that’s right for you, every time. Although we’re all industry experts, we know that not all of our clients are. That’s why we always talk to our customers in layman’s terms and plain English, or according to your own level of understanding. Our aim is to help you through things as clearly and easily as possible, not to bog you down in technical jargon and leave you out of the loop. Our support team are all based here in the UK. That means that you don’t have to worry about lengthy hold times or not being able to get hold of us. We know that it’s important for our clients to be able to speak to the experts who installed their systems, so we make sure that you can. We’re incredibly proud of our around-the-clock customer service. We’re here to support you 24 hours a day, 7 days a week Our services make sure your business is always up and running with no stress.
Infinitel
View- Website:
- infinitelcomms.co.uk
- Employees:
- 12
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InfinitelWigan, Gb -
Managing DirectorInfinitel Mar 2017 - PresentWigan, England, GbWhen it comes to your company’s telecommunications, you want to know you’re in safe hands. So for assurance you’re working with true professionals, our team has over a decade of experience delivering expert telecoms solutions to businesses throughout the UK. We have the knowledge and expertise to recommend and deliver the right solution – and we only work with businesses, so we understand exactly what level of service you need and expect. We’re proud to be partners with the world’s leading service providers and manufacturers – including O2, EE, Vodafone, Audiocodes, Microsoft, 3CX, Yealink, Fanvil and many more. Infinitel was established to offer businesses telecom solutions and customer service they can rely on. That’s why when you partner with us, you’ll have full 24-7 UK support and a dedicated account manager from our expert team. What makes Infinitel different? It’s easy – long lasting relationships with our customers. It’s our mission to make sure you’re delighted with our service, and that’s why we’re pleased to say most of our business comes from word-of-mouth recommendations from client’s who’ve felt exactly that. Richard from R G Fitness said we’re a “great company with excellent customer service”... Mark from Huthwaite Plumbing said we’re “faultless”... and Mark from World Heat said “I would highly recommend Infinitel”. We always talk to our customers in plain English, using our years of expertise to deliver the perfect solution for you and your business objectives. Achieve them today, and partner with a team you can trust. Call our team of experts to get started. 0333 996 0029www.infinitelcomms.co.uk -
Business Development ManagerPescado Jul 2015 - Mar 2017Ewloe, Gb -
Business DevelopmentCheshire Business Services Sep 2012 - Jul 2015Stockport, Cheshire, Gb -
Team ManagerLbm Jun 2010 - Jul 2012Altrincham, Cheshire, GbI originally joined LBM as a Direct Sales Adviser; however I have progressed to the position of Team Manager. As a Team Manager I have worked on behalf of blue chip clients including More Than and Vodafone. In my role I am required to manage and motivate a team of sales advisers to achieve set targets whilst being compliant and treating customers fairly. I undertake the responsibility of monitoring call quality; every day I listen to a selection of calls to ensure all advisers are following company scripts and maximising every sales opportunity. In addition to call monitoring I support the team by providing 1-2-1 and group coaching to ensure each individual is capable of achieving daily targets.Daily Coaching and Quality is only one of the elements to my role; I am also required to motivate the team to succeed. I run various daily and weekly incentives to maintain motivation throughout the team. LBM has various service level agreements with their clients; I ensure these are met and I also coach others to deliver required standards. In my role I lead from the front and position myself as a role model to my colleagues.Team management is something I enjoy greatly and always tackle any challenges head on. -
Senior Direct Sales AdvisorLbm Dec 2009 - Jun 2010Altrincham, Cheshire, Gb -
Direct Sales AdvisorLbm Sep 2008 - Dec 2009Altrincham, Cheshire, Gb -
Insurance ConsultantEndsleigh Insurance Sep 2007 - Sep 2008Cheltenham, England, GbWithin Endsleigh insurance the insurance consultant is the primary sales and service role within the branch. My role was to maximise sales in a compliant manner whilst providing best service to the client. I was required to use company scripts in content and style and provide an effective close of business opportunities, seeking to up-sell on appropriate benefits and products for the customer. I sought to offer customers every opportunity to transact additional business across our entire product range. If Business was not available immediately, then I would diary for future contact. When dealing with renewals I implemented the company renewal process to ensure a competitive renewal and maximise renewal retention. I also supported the branch manager in external marketing through the implementation of company and branch campaigns and initiatives. In addition to identifying new opportunities for external business development from the clients I dealt with day to day. I achieved consistently high performance in this role; which is evidenced by consistently high scores on benchmarking in compliance and sales and maximising the opportunities on the key performance indicators ‘KPIs’; resulting in over target performance in credit and growth in cases. In addition I exceeded the company service standards, which is evidenced by positive customer feedback.
Andrew Platt Skills
Andrew Platt Education Details
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The King'S School In Macclesfield
Frequently Asked Questions about Andrew Platt
What company does Andrew Platt work for?
Andrew Platt works for Infinitel
What is Andrew Platt's role at the current company?
Andrew Platt's current role is Managing Director at Infinitel - The leading provider of cloud communications & connectivity solutions..
What is Andrew Platt's email address?
Andrew Platt's email address is an****@****e.co.uk
What is Andrew Platt's direct phone number?
Andrew Platt's direct phone number is +4475843*****
What schools did Andrew Platt attend?
Andrew Platt attended The King's School In Macclesfield.
What skills is Andrew Platt known for?
Andrew Platt has skills like Telecommunications, Business Development, Account Management, Team Management, Unified Communications, New Business Development, Management, Inbound Marketing, Sales, Team Leadership, Direct Sales, Mobile Devices.
Who are Andrew Platt's colleagues?
Andrew Platt's colleagues are Reed Weaver, Nicola Valentine, Emily Long, Kostandin Gremi, Destiny Obazee, Devon Cox, Dea Bowman.
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