Alan Ramsay

Alan Ramsay Email and Phone Number

CIO @ Breedon Group plc | Service Transformation @ Breedon Group plc
Alan Ramsay's Location
Milton Keynes, England, United Kingdom, United Kingdom
Alan Ramsay's Contact Details
About Alan Ramsay

A people focussed digital leader with 20+ years of experience in transforming industry-leading and global businesses by building transformative, customer-focussed service organisations.

Alan Ramsay's Current Company Details
Breedon Group plc

Breedon Group Plc

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CIO @ Breedon Group plc | Service Transformation
Alan Ramsay Work Experience Details
  • Breedon Group Plc
    Cio
    Breedon Group Plc Apr 2024 - Present
    Breedon On The Hill, Derby, Gb
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  • Willmott Dixon
    Cio
    Willmott Dixon Feb 2018 - Mar 2024
    Letchworth Garden City, Gb
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  • Interserve
    It Shared Services Director
    Interserve Feb 2014 - Dec 2017
    Twyford, Berkshire, Gb
    Transformation and optimisation of an IT Shared Services function serving over 13,000+ user-base, spanning Facilities Management and Construction business divisions. Delivered customer-centric service improvements, transforming customer satisfaction and optimising service performance with an ITIL-aligned operational redesign.
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  • Balfour Beatty Plc
    Is Director, It Shared Services
    Balfour Beatty Plc Aug 2012 - Dec 2013
    Lead the establishment of a new IT Shared Services delivery capability serving 15,000+ users-base. Transformation from an in-house model to a SIAM based outsourced service, leading negotiations for major supplier contracts across areas such as print, end user services, hosting, applications and project services.
  • Balfour Beatty Plc
    Director, It Shared Services
    Balfour Beatty Plc Aug 2011 - Aug 2012
    Lead the stabilisation of an IT Shared Service organisation serving several federated operating companies and 6,000+ user-base. Successfully delivered the subsequent restructure and successful performance turnaround to complete a transformation to an ITIL-based Shared Service model.
  • Balfour Beatty Plc
    Programme Manager, It Shared Services
    Balfour Beatty Plc Oct 2009 - Aug 2012
    Successfully delivered a multi-million pound benefits case for the stabilisation and optimisation of several key service functions within a struggling shared service organisation. Successfully established and lead a IT Programme delivery team to deliver major IT transformation, including:• Service: Implemented SLAs, reporting and met agreed performance levels• Organisational: Transformation of federated IT organisations into a Shared Service• Technology Projects: Email, WAN acceleration; SAN Storage; Citrix; LAN; Data centre consolidation, VoIP• ITIL rollout Programme: Change, Request, Incident, Problem & Configuration Management• ITIL Service Management Toolset Projects.• Build of a rapid-response construction ‘site-setup’ service
  • T-Systems
    Country Cio
    T-Systems Mar 2005 - Sep 2009
    Frankfurt Am Main, De
    Accountable for defining and delivering a 3 year transformation strategy as well as responsible for Process and Quality management for the UK. Successfully delivered a 3 year transformation strategy to move the business from a volatile, aged IT delivery capability to a fully integrated global IT service delivery platform, enabling the business to seamlessly service major global customers. Successful implementation of a global SAP platform, back office applications and full infrastructure transformation to a global technology platform.
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  • T-Systems
    Desktop Services & Mis Manager
    T-Systems Sep 2002 - Mar 2005
    Frankfurt Am Main, De
    Managing a team delivering commercial Desktop Services to major UK blue chip clients with multiple-thousands of end-users. Worked operational roles across various other technical disciplines and progressed to MIS Manager, responsible for end-to-end IT systems.
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  • Catalyst Training
    Training Consultant & Mis Manager
    Catalyst Training Jan 1998 - Dec 2002
    Initially a Trainer and progressing to Training Consultant, I delivered a broad portfolio of training courses to major corporate clients such as Deutsche Bank, Deloitte, The Economist, Swiss Re, Societe General and many Government organisations. Training high profile and diverse audiences, often senior leaders at MD/CxO level.Progressing to MIS Manager I was responsible for Marketing and IT management duties as well as hands-on database/application development, infrastructure support and web development for the company.

Alan Ramsay Skills

Itil Outsourcing It Strategy It Service Management Program Management Change Management Stakeholder Management Information Technology Prince2 Project Delivery Governance It Management Project Management Business Continuity Service Management Infrastructure It Outsourcing Business Transformation Management Service Delivery It Operations Ict Consultancy Acquisition Integration Service Improvement Managed Services Data Center Telecommunications Strategy Carpet Cleaning It Transformation It Financial Management Pmo Sla Enterprise Architecture Team Management Project Portfolio Management Incident Management Security Service Level Agreements Integration Cloud Computing Consulting Business Process Improvement Business Process

Alan Ramsay Education Details

  • Nottingham Trent University
    Nottingham Trent University
    Computer Studies

Frequently Asked Questions about Alan Ramsay

What company does Alan Ramsay work for?

Alan Ramsay works for Breedon Group Plc

What is Alan Ramsay's role at the current company?

Alan Ramsay's current role is CIO @ Breedon Group plc | Service Transformation.

What is Alan Ramsay's email address?

Alan Ramsay's email address is ah****@****bcs.org

What is Alan Ramsay's direct phone number?

Alan Ramsay's direct phone number is +4479562*****

What schools did Alan Ramsay attend?

Alan Ramsay attended Nottingham Trent University.

What skills is Alan Ramsay known for?

Alan Ramsay has skills like Itil, Outsourcing, It Strategy, It Service Management, Program Management, Change Management, Stakeholder Management, Information Technology, Prince2, Project Delivery, Governance, It Management.

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