Søren Ahrensberg Email & Phone Number

Hillerød

Ansvarlig for forretningsudvikling hos Arbejdsmarkedets Erhvervssikring.

Koncernservice og Koncern IT er shared servicecentre for Københavns Kommune, hvor vi udvikler og leverer serviceydelser og fælles løsninger til kommunens forvaltninger inden for it, finansadministration og administration af personale og løn.I Center for Optimering og Service tager vi ansvar for at vores godt 45.000 kollegaer har den bedste og mest.

Vi arbejde for at: "Kunden i alle situationer skal opleve relevant og nærværende information før, under og efter sin rejse med kollektiv trafik".Ansvarlig for en fælles enhed på tværs af DSB og Banedanmark, som hver dag giver relevant og nærværende information for kunderne. Informationen foregår gennem skærme, højtalere, apps og hjemmesider, og gennem.

Netplan A/S is the leading consulting company for technical and market related consulting services in Denmark within IT and telecommunications. Purchase and use of IT and telecommunication services requires knowledge and skills in a range of fields.My role was to focus on the use and help companies and public authorities get the most of their service.

The Contact Center is the front entrance to the City of Copenhagen, via phone, e-mail and chat. The centre deliver citizen service - first time resolution for most citizens and efficient switchboard services.On a 5 year contract, I was responsible for establishing the organization and developing it into one of the most professional callcenters in the.

ISS Facility Services - Contact Center was a professional Contact Center in the ISS organisation. At the callcenter we handled in- and outbound communication for a wide range of companies.

Sweden

Interim Manager for an ISS owned commercial callcenter, specialized in remote switchboard, answering service and customer service.With the local colleagues we re-organized and made a financial turn-around from a significant monthly loss to a small - but consistent - monthly profit, before turning the company over to a new local manager.

Tele Response was a professional Contact Center in the ISS organisation. At the callcenter we handled in- and outbound communication for a wide range of companies.

Development and implementation of procedures for Customer Service for business customers with fixed telephonic networks. Service Account Management for CMA's. Later development of procedures for customer service for network carriers.

Tele Response was a professional Contact Center in the ISS organisation. At the callcenter we handled in- and outbound communication for a wide range of companies.

Responsible for cleaning services at Magasin du Nord and Illum shopping malls.

Master Of Public Governance, Public Administration

Graduate Diploma Business Administration (Organisation And Management), Hd(O)

Lup1, City Of Copenhagen - Management Talet Programme

LUP1 is a 2 year program at executive level divided into 4 modules: • Personal leadership • Management of managers • Leadership in a.

Graduate Diploma Business Administration (Marketing Management), Hd(A)

Single Subject Courses, Business And Accounting

Studentereksamen, Matematisk Linie