• Developed and implemented an in-house web-based cargo tracking system for customers, resulting in increase in operational efficiency.• Developed and executed a comprehensive marketing strategy for importing and logistics business, including designing business brochures, sales books, and in-house systems.• Utilized technical skills in data analysis and trend forecasting to optimize supply chain processes and streamline import procedures.• Managing a business contract with overseas agents• Collaborated with cross-functional teams to gather and interpret import and logistics data, utilizing Excel and data visualization tools to present findings to upper management.

• Managed and optimized air import and logistics vehicle operation process, resulting in a 22% increase in Air import department performance. • Supervised daily operations for Air Import department, ensuring efficiency and adherence to established protocols• Collaborated with overseas agents to optimize air freight processes. Utilized technical skills in import documentation and customs clearance procedures to enhance operational efficiency.• Developed and organized a comprehensive training manual for new entry operations.• Led a team within the Air Import Department to effectively handle EXW/CIF customer contracts.

• Developed shipping procedures that make the coordinating work to be more efficient • Managed EXW customers • Cooperated with in house warehouse & dispatch team to promote accurate processing of orders• Supported maintenance of logistics policies, procedures, support plans and similar data with Admin team• Operated inbound shipments process • Deal with FDA & US customs inspection• Coordinated an entire inbound air shipments process:• Reviewed PO and shipping documents• Communicated with oversea agents, shipper and domestics customers for a efficient shipping process• Processed documents for customs clearance & FDA filing• Arranged a transportation to ensure prompt movement of shipments and organized a delivery schedules• Managed distribution of shipments with customers• Provided track and trace service • Prepared invoices and billed to overseas agents & domestic customers

• Instructed english to elements school students and middle school students• Guided preparing english exam for middle school students• Consulted high school admission exam

• Gave in-person academic tutoring to international students to help them acquire economics knowledge.• Mentored an entire school guidance such as finishing assignments, preparing exams, joining academic events, improving korean language.• Assisted in following up with professors for students academic performance