Strategic Consulting, including business plan & Marketing strategy development online.Monitoring and engaging Customer Support through live chat for Our USA Clients.Identifying Return on Brand Awareness through Different sources like Social media and Marketing Platforms. Maintaining consistent service delivery.Measuring adherence to process and procedure for campaign.Tracking agent development and progress and improving client retention.Identifying knowledge gaps, Looking for the root causes of poor service.Aligning tightly with business goals with trends.E-commerce development and marketing strategies .Introduce new product to the customer that the company is coming out with email campaign, marketing campaign, Google ads paid campaign strategy management.Social media marketing management, Sponsored Ads creation, strategy and development for goals to achieve traffic through social media platforms on companies websites.

Management and compiling of all data daily basis on MS Office.Brand development, Client traffic growth, Insurance policy awareness through advertising free quotations. Developed brand strategy and statistics systems.Strategic Consulting, including business plan & Marketing strategy development online.Monitoring and engaging Customer Support through live chat for Our USA Clients.Introduce new product to the customer that the company is coming out with email campaign, marketing campaign, Google ads paid campaign strategy management.

Managing Client SupportManaging All Projects Running Under This FirmSupervising TeamClosing All Deals and Project in TimelineSupervising to resolve errors in cliental Project.

Managing Cash (Receipts & Payment) ,Remittance (Pay Orders & Fund Transfers),Clearing Cheques ( Normal, Intercity & OBC Clearing).• Manage Foreign Currency ( Receipts & Payments)• Manage Prize Bonds( Receipts & Payments)• Manage Cash Transaction With the Head Office ( Cash In & Out from Branch to HO) Make sure all Documents are completed as per State Bank of Pakistan and Bank Al-falah Ltd. Procedures (Internal & External Audit purpose).Make Sure Strick Compliance, Regulations,Procedures of (BANK ALFALAH & STATE BANK OF PAKISTAN) followed on daily basis.Record and Report Transactions which exceed 2.5 Millions (daily) to Area Office, Regional office. through Branch Manager and Operation Manager.Make Sure Cash Limit of Branch Vault does not EXCEED.Daily Checking and amendment of Customer KYC according to their monthly Turn Over. Handle Customer Queries to make sure it resolve as soon as possible.Account Opening Complete Process uptill maintaining account holder KYC and income turn over daily & monthly.Deal with New Clients to increase Branch Portfolio in term of deposit and new customers.

Internship in Branch Operations:Cash DepartmentRemittance & Clearing DepartmentAccount Opening DepartmentPension DepartmentAccounts Department