Technical Chat Support Specialist | Flow TelecommunicationsNorth America (Caribbean)Provide technical support to customers across North America (Caribbean) in a fast-paced environment for a leading telecommunications company.Utilize various CRM platforms to manage customer interactions, ensuring efficient resolution of technical issues related to telecommunications services.Assist customers with troubleshooting, service configurations, and account management, ensuring high levels of customer satisfaction.

In my Final Year Project, our team developed a mobile application capable of detecting Parkinson's disease through both drawing and voice analysis. Leading the development effort, I developed the overall application using React native framework ensuring compatibility across various mobile devices. MongoDB was integrated as our database solution, facilitating efficient data storage and retrieval. Through this project, I honed my skills in mobile app development while contributing to the advancement of healthcare technology.