• Implemented Jira project management software to optimize workflows, reducing project completion time by 30%.• Managed projects using Agile methodologies, ensuring on-time delivery and increased client satisfaction.• Implemented continuous improvement strategies, reducing completion time by 15% and increasing project success rate by 25%.• Led cross-functional teams to deliver complex projects on time and within budget, ensuring client satisfaction.• Effectively managed… Show more • Implemented Jira project management software to optimize workflows, reducing project completion time by 30%.• Managed projects using Agile methodologies, ensuring on-time delivery and increased client satisfaction.• Implemented continuous improvement strategies, reducing completion time by 15% and increasing project success rate by 25%.• Led cross-functional teams to deliver complex projects on time and within budget, ensuring client satisfaction.• Effectively managed resources to ensure timely project completion and reduce project costs.• Conducted product management tasks and maintained Kanban boards to track project progress.• Engaged in Scrum planning and utilized Agile & Waterfall methodologies for project execution.• Demonstrated active listening, adaptability, and flexibility, fostering effective communication and collaboration within teams.• Utilized Jira's management and automation capabilities to enhance project efficiency.• Facilitated oral communication and performance monitoring to ensure project milestones are met Show less

• Developed quality planning for multiple products.• Generated Daily defect reports and prioritized list for bug fixes.• Actively contributed to documenting preparation and assessment.• Performed product validation, integration, and performance.• Identified, isolated, and documented product issues in a timely manner.• Responsible for conducting smoke, functional, UI, regression testing of application.• Created tractability matrices, test and bug reports, and other… Show more • Developed quality planning for multiple products.• Generated Daily defect reports and prioritized list for bug fixes.• Actively contributed to documenting preparation and assessment.• Performed product validation, integration, and performance.• Identified, isolated, and documented product issues in a timely manner.• Responsible for conducting smoke, functional, UI, regression testing of application.• Created tractability matrices, test and bug reports, and other test-related documents.• Involved in system integration and user acceptance testing (UAT). Show less

• Wrote and optimized test cases to maximize the success of manual software testing with consistent, thorough approaches.• Performed VOIP testing for technical solutions that mirrored the architecture of legacy telephone networks based on business models.• Coordination with the team regarding up-gradation and changes.• Report on daily base work to senior management.• Resolution of assigned Issues within defined SLA.• Involved in change management configuration-management… Show more • Wrote and optimized test cases to maximize the success of manual software testing with consistent, thorough approaches.• Performed VOIP testing for technical solutions that mirrored the architecture of legacy telephone networks based on business models.• Coordination with the team regarding up-gradation and changes.• Report on daily base work to senior management.• Resolution of assigned Issues within defined SLA.• Involved in change management configuration-management, understanding of software bug life cycle• Tested VOIP systems session controls and signaling protocols that controlled signaling, setup and team. Show less

• Troubleshot and diagnosed problems to accurately resolve a wide range of technical issues.• Resolution of issues assigned within defined SLA.• Patched software and installed new versions to eliminate security problems and protect data.• Configured hardware, devices, and software to set up workstations for distribution.• Uploaded new software, rolled out updates and applied patches to servers.• Routine coordination with ASM/support Team Regarding NPDMS… Show more • Troubleshot and diagnosed problems to accurately resolve a wide range of technical issues.• Resolution of issues assigned within defined SLA.• Patched software and installed new versions to eliminate security problems and protect data.• Configured hardware, devices, and software to set up workstations for distribution.• Uploaded new software, rolled out updates and applied patches to servers.• Routine coordination with ASM/support Team Regarding NPDMS working.• Providing training/refresher and of NPDMS to distribution staff.• Regular Field visits of outstations Distribution in the central region. Show less