Passionate Professional with a unique blend of technical, business and social skills. Strong delivery and execution capabilities, coupled with significant international experience in developing, implementing, monitoring & evaluating operational activities and business practices. Skilled at establishing operational excellence within culturally and geographically diverse environments.The “go to” and “make it happen” person, bringing common sense, organizational skills and a logical decision making process to solving sensitive, time critical problems. Worked with multicultural Telco Operators functional and matrix organizations in Asia, Gulf, Africa and United States. Throughout my professional experience, I have acquired skills in following areas  Process Framework, Designing & Development (eTOM & ITIL standards) Business Processes Re-engineering, Implementation & Automation  ERP Implementation (Finance, Inventory, HR) QMS (Quality Audits, Business Process Compliance , UATs of Products & Systems)  Change Management (Operational Analysis and Restructuring)  Project Management and Risk Analysis  Document Control System/Configuration Management  Process automation, ISO 9001, TL 9000, Six Sigma