Ahsan Munir Malik Email & Phone Number

Wrocław, Pl

Wroclaw Metropolitan Area

Excelled in leadership by guiding diverse teams with strategic thinking. Expertly managed resources and priorities while offering support and motivation, resolving conflicts, and translating customer needs into IT solutions. Proficient in project management, documentation, and report preparation throughout the SDLC. Utilized tools like Jira and Asana, following agile methods and implementing scrum ceremonies to achieve results.Unreal Tools Team● For a potential new tool in Unreal Engine Fortnite, led a multi-disciplinary 7-person hybrid team (US, UK,Pakistan, Sweden) for an R&D project that would augment the end users' experienceQuixel Megascans● Scaled agile for a Prefabs project with a cross-functional team of 40+ people while successfully setting upan initial cadence accuracy at 80%● Introduced a synchronization process between six teams in the art and development pipeline thatreduced wastage by at least 6 monthsQuixel Mixer● Successfully fostered a self-sufficient core team of 12, enhancing productivity, collaboration, and goalachievement, along with a demo and release accuracy of 95% which was previously non-quantifiable● Streamlined resource allocation by conducting regular bandwidth assessments and optimizing teamcapacity; this resulted in an increased project output by 45% and timely delivery of 95% of projects● Championed team development through servant leadership that increased productivity by 30%

Islāmābād, Pakistan

Efficiently managed tasks, supported and motivated teams, translated customer needs into IT solutions, maintained documentation, oversaw SDLC projects, and prepared reports using Jira, Asana, and 3D tools while applying agile methods and scrum ceremonies.● Authored the product development process with a hybrid team of 12 (US, UK, Sweden, Australia,Pakistan) while implementing the agile methodology, scrum, and service design principles● Delivered complex features such as Multiple Texture Sets and UDIMs' support, Custom Mask Exports,Improved UI/ UX, Asset Management, Opacity and Emissive Support, and 350+ smart materials.● Implemented Multiple Texture Support by leveraging user journeys, addressing pain points, andconducting beta testing, resulting in a 300% boost in user engagement and a doubling of base users.● Orchestrated the adoption of Jira/ Asana and Agile methodologies to streamline team workflow reducing production time by 30% and improving the accuracy of project estimates by 95%

Islamabad

• Utilized personas, customer journeys, pain points, and service design workshops with cross-functional teams to create prototypes and solutions for a new B2B platform which increased customer satisfaction by 25%• Conducted customer research interviews, focus groups, and detailed analysis that informed the redesign of the Telenor website, increasing the usage by 20%

Islamabad

• Delivered and led targeted trainings on Service Design, Steering in a VUCA world, and Agile Methodologies in all regions reducing the gap between the organization's new strategic view and existing traditional practices• Curated and served as a catalyst for creating learning content as videos in the sales channel's local languages (at least 4 main languages). This created a self-learning culture with content easily available and consumable at different knowledge levels in the channel• Led the training interventions for a new E-Commerce initiative which enabled the retailers to serve as pickup/ dropoff points for online purchases

Islamabad

• Established and managed a Learning & Development unit for 8 regions of Telenor Pakistan with 7 team members working remotely• Enabled the entire channel and sales team with the latest sales techniques, product knowledge and new launches which helped achieve as high as 109% yearly sales target while exceeding targets in other years as well• Collaborated extensively with Training houses and Academia to bring the latest for the sales staff with customized sales and soft skills programs

Islamabad

• Led behavioral changing courses for local communities that helped identify at least a dozen Improvised Explosive Devices and live munition in conflict struck areas which helped save at least ~50 lives locally• Conducted extensive Learning Needs Assessment to curate content aimed at inducing life-saving behavioral changes in local trainers and the affected people of conflict-hit areas

Islamabad

• Successfully managed client relationships, conducted learning sessions, and provided top-notch technical support to enhance client understanding, foster long-term partnerships, and ensure a seamless after-sales experience

• Led sales, customer care, and operations to boost business growth, retain customers, resolve complaints, reduce churn, and maintain accurate inventory and cash operations

Master'S Degree, Business Administration And Management, General

Bachelors, Business Administration, Management And Operations

Activities and Societies: NASCON and Gaming Society FAST-NU Islamabad- President NASCON 2010 (Jan – Apr 2010) Led a team of 60+ volunteers.