Ahsan Syed Email & Phone Number

Hamilton, Ontario, Canada

• Oversaw daily operations to ensure smooth and efficient functioning of the cinema, including staff scheduling, inventory management, and customer service. • Led and motivated a team of employees, providing guidance, support, and training to enhance performance and achieve operational goals. • Monitored financial transactions, prepared reports, and ensured accurate cash handling and reconciliation at the end of each shift. • Resolved escalated customer complaints and issues promptly and professionally, maintaining a high level of customer service. • Ensured compliance with health, safety, and security regulations, conducting regular inspections and audits to maintain standards. • Fostered a positive and collaborative work environment, promoting teamwork, communication, and professional development among staff.

Hamilton, Ontario, Canada

• Provided exceptional service to guests by greeting them, answering questions, and assisting with ticket purchases and concessions. • Managed cash registers efficiently, processed transactions accurately, and balanced cash drawers at the end of shifts. • Prepared and served a variety of food and beverages, maintained cleanliness and organization in concession areas, and ensured compliance with health and safety standards. • Conducted regular cleaning and maintenance of theater auditoriums, lobbies, restrooms, and other common areas to ensure a pleasant environment for guests. • Worked collaboratively with team members to ensure smooth operations during busy periods, including coordinating breaks and assisting with different roles as needed. • Addressed and resolved guest complaints or issues promptly and professionally, ensuring customer satisfaction. • Assisted in promoting special events, movie premieres, and promotional items, enhancing guest experience and driving sales. • Provided support for technical issues, such as troubleshooting ticketing and projection equipment, to minimize disruptions to the guest experience. • Ensured the safety and security of guests by following emergency protocols, conducting regular checks, and reporting any suspicious activity to management. • Trained new employees on company policies, procedures, and best practices, fostering a positive and productive work environment.

Hamilton, Ontario, Canada

Bachelor Of Science - Bs, Medical Radiation Sciences

Education record