Working as a Strategy Analyst in Financial Planning and Analysis team under Finance divisionKey contributions:- Collaborated with Subject Matter Experts across the organization to develop and standardize meaningful enterprise-level metrics to infuse purpose into actions and outcomes of the firm- Ensured accurate business and analytical definitions, reliable data sources, and comprehensive governance for the enterprise-level metrics- Established safe ranges for metrics using statistical analysis to provide a clear understanding of the firm's performance and identify areas for improvement- Leading development of a centralized metric repository to replace multiple disconnected repositories, enabling associates to perform self-service analysis- Providing strategic insights and recommendations to senior management based on analysis of enterprise metrics- Contributing to the development of financial planning and analysis processes to improve efficiency and accuracy

Generated analytics in collaboration with stakeholders as a Data Scientist in Firm AnalyticsKey contributions:- Led Edward Jones asset flow data infrastructure development- Redesigned standard procedure of extracting account number from transaction's security description, resulting in 30% additional data capture with improved accuracy- Developed Region Business Planning calculator infrastructure and implemented Territory Design Tool for region realignment, resulting in yearly 200+ project hours saved - Migrated region realignment data to Oracle DBMS from Microsoft Access for improved accuracy and efficiency- Teamed up with Market Analysis to generate curated market segments for Edward Jones regions- Built data and reporting infrastructure using Tableau and SQL to provide insights into market segments, their geographic locations, and related KPIs

Generated analytics in collaboration with stakeholders as a Data Scientist in Firm AnalyticsKey contributions:- Conceptualized and presented a comprehensive market analysis data solution, serving as a one-stop-shop for current and future projects - Improved Edward Jones' TLIA estimation accuracy by 20% through process redesign and US Census geospatial data integration- Automated reporting using Python, resulting in streamlined processes and more accurate data for market penetration analysis- Planned, designed, and implemented a Tableau dashboard to provide diversity and inclusion reports, partnering with AOS and AIT teams

Worked as a Discrete Event Simulation (DES) and System Optimization Expert in Caterpillar R&D division.Key contributions:Project: Manufacturing Line Optimization- Led developing user-friendly simulation library modules that empower plant engineers to rapidly generate highly accurate virtual facility models - Created modules to reduce time required to build a model and perform what-if analysis from weeks to just 15-30 minutes- Implemented these libraries in two manufacturing plants, resulting in a 45% improvement in process and 40% reduction in inventory costs- Development team got recognized for this work as one of the top 3 innovative projects of the year 2017 at the Caterpillar annual conference

Working as vendor consultant from Belcan Engineering for Caterpillar Information Analytics team to develop and implement analytical tools for designing and optimizing Caterpillar warehouse, supply chain, logistics and manufacturing systems

Summer intern of CSS Migration service team in Sabre Airlines Solutions.Key contributions:- Conducted statistical analysis to identify areas of improvement for Virgin America’s Seattle call center during pre cut-over migration- Coordinated and delivered data for the TRIP pre cut-over migration dashboard, reporting daily summaries to C-level executives- Contributed to a business case titled “ The New World of Closed Loop Marketing”, proposing a 3-step solution for collecting, integrating and using multi-channel customer insights

Performed as a research assistant for Oklahoma Transportation Center NAPTAG research Key contributions:- Assisted faculty members on the on going researches - Prepared and submitted monthly and quarterly project reports on time- Developed new research proposals to advance the NAPTAG project goals

Performed as a Support Engineer of Radio Access Network (RAN) in Network Operations and Support Center at Ericsson Bangladesh Ltd (EBL)Key contributions:- Delivered system support with 91% customer satisfaction index level against EBL RAN client service requests (CSR) - Took ownership of the problems and escalated them to higher competence levels when necessary- Served as the first point of contact of RAN CSRs for Ericsson clients Robi and Banglalink- Co-ordinated weekly and monthly meetings with customers for regular follow-up- Played a key role during Grameen Phone GB over IP roll out project by leading 40 BSCs migration within 2 months

Worked in a team consisting of 6 members in Ranks Telecom Khulna Regional Office- Led the Implementation and O&M(Operations & Maintenances) team for rollout and regular O&M jobs- Installed, tested, and commissioned BTS, MW links, and Power System under several projects- Performed Operation & Maintenance of BTS, MW links and Power system- Re-configured BTS/MW to upgrade the network capacity