Andrew Silva Email & Phone Number

Comfort, Tx, Us

Boston, Massachusetts, Us

Boerne, Texas, Us

San Antonio, Texas, Us

Littleton, Co, Us

Houston, Tx, Us

Forge and leverage solid working relationships with customers and vendors ensuring compilation of requirements, comprehensive of customer business needs, and development of optimized solutions with focus on EMC technology, as well as evaluating data center as a whole for utilization of entire partner and product portfolio. Prioritize and resolve issues, assess customer environments, and present results.

Houston, Tx, Us

Led pre-sales engineering specializing in data center infrastructure focused on EMC portfolio, as well as, Virtualization, Networking, and Security. Architected and designed IT infrastructure and business continuity solutions utilizing industry best practices. Performed storage, server, virtualization, and security assessments. Presented technical solutions via whiteboard, Visio, and PowerPoint, and provided technical product demonstrations for internal teams and customers. Collaborated across levels of IT with customers.

Us

Administered directory services managing user access to network resources. Managed and generated reports on mobile devices and tracked and issued remote user access tokens. Imaged and deployed end user workstations on various platforms leveraging System Center Configuration Manager. Maintained file shares on Windows Servers and Network Attached Storage directing data migration to new servers. Foretasted storage requirements and facilitated archiving and electronic discovery. Monitored server resources, systems and key processes, reviewing applicable logs, and maintaining scheduled jobs. Planned, scheduled, and executed electronic distribution of software, updates, and patches, and performed routine maintenance tasks such as server reboots and service restarts.