Lead of a team of 28 that are responsible for certification, network, compatibility, and security testing for Microsoft published video games and media apps across Xbox One, Xbox 360, Windows 8, Steam, and mobile devices. Our team provides vital testing support for projects that are integral piece of Microsoft Studio’s portfolio. Provides black-box and grey-box testing as the networking and multiplayer area owner to ensure projects meet certification requirements and usability standards before release. Point of contact for external teams having issues setting up or executing network and multiplayer related testing.Refactored test cases with monthly reviews to ensure accuracy and efficiency.Manages lab resources which include hardware and network infrastructure while providing support for external teams during their reservation in the lab.Manages partnerships with two teams in Europe to assist with certification testing for more projects. Coordinates with external test leads to schedule test passes for all supported platforms across six different teams.Tracks milestones, priority, and portfolio impact for 100+ projects to ensure our team is providing the best support for the Organization. Documents and reports testing results to project contacts and upper-management.Driving the re-organization of the team which includes unified reports, tools, websites, and communication to follow the “One Microsoft” standard.

A valued member of a small team responsible for testing functionality and user experience for advertisements across Amazon.com, IMDb.com, Kindles, Kindle Fires, and mobile products. Our team provides the last line of defense in a very dynamic and fast-paced environment filled with high-profile clients and tight deadlines.Provides mostly black-box testing—both ad-hoc and test case driven testing—across multiple platforms to ensure a customer experience that is consistent with the Amazon.com brand. Prioritizes testing multiple advertisements to help insure advertisement campaigns launch on time. Documents, tracks, and regresses issues using JIRA to meet our 24-hour service level agreement. Plans and develops batch files, Bash shell scripts, and JavaScript bookmarklets to improve workflow for myself and team members. The team’s mobile specialist as we expand our testing of advertisements on iOS and Android products. Plans and implements new test cases as new features become available on the mobile platform.

Integral member of a larger team providing full lifecycle testing and development creating high quality, user-friendly products for the Xbox 360, PC, and mobile devices. This was a highly collaborative and dynamic high-pressure environment working with tight deadlines and continually changing requirements.Executed standardized black-box and regression testing across multiple platforms for numerous products.Actively located, researched and diagnosed software defects using an ad-hoc methodology as required. Assisted peers to verify their test results and prioritize their defects appropriately.Executed test automation scripts as required to ensure accurate, reproducible results.Documented all defects clearly and concisely including detailed steps-to-reproduce and issue severity into the Product Studio database. Co-lead a team of eight while conducting hardware compatibility and multiplayer networking testing.Planned, implemented, and maintained the network infrastructure containing five network types and over 600 devices.

Built and maintained the Career and Development Center application website used by all graduating students of the university to help facilitate and guide them in their transition to working professionals.• Developed and actively maintained content for a heavily used university website, including graphics and interface design, with Adobe Contribute, Dreamweaver, Flash and Photoshop.• Utilized a wide variety of technologies including HTML, XHTML, DHTML, XML, Visual Basic, Javascript, Drupal, Wordpress, Actionscript 3 and CSS.• Performed detailed software testing of all features to ensure a quality, defect-free application.• Created presentations for prospective students, employers and internal management highlighting the benefits the university’s Career and Development Center is providing to the students and community

Assisted the Art Director in creating and delivering print materials for internal departments while maintaining the University branding.• Used Adobe InDesign, Illustrator and Photoshop to create brochures, postcards, note cards, posters, pamphlets, letterpress, calendars and templates for Microsoft Publisher, PowerPoint, Outlook and Word. • Worked with multiple clients to bring their idea from concept to finished product.• Pre-flight and prepared files for printing and examined proofs to ensure a high-quality product.• Designed permanent artwork for the campus that embodies the students’ school spirit.

Maintained appropriate levels of products. Provided costumer service.