1. Achieved a 300% increase in sales conversions within the first quarter by implementing time-bound client communication strategies using CRM platforms ActiveCampaign and JustCall.2. Consistently exceeded customer expectations through customized communication at each touchpoint of the client journey.3. Introduced a performance-based incentive program that boosted team morale and productivity, leading to a 40% weekly increase in bookings.

1. Leveraged a multi-platform freelance model to secure translation projects in Korean and English. Developed and implemented targeted marketing strategies across various platforms to effectively promote my translation skills. My proficiency in handling diverse file formats, including SOE, CSV, and JSON, allows me to seamlessly manage projects requiring translations from various sources. (Soft skills: Initiative, resourcefulness)2. Delivered high-quality translations across diverse domains, including legal, medical, and corporate guides. Maintained meticulous attention to detail through rigorous proofreading, ensuring all translations accurately captured the original intent and context. Adept at handling various software platforms further enhances my efficiency and accuracy in handling complex projects. (Soft skills: Accuracy, attention to detail)

1. Expanded the museum's social media presence in Orlando, FL, targeting a younger audience through strategic marketing campaigns. TikTok engagement increased by 35% in the first month.2. Elevated the museum's visual appeal through high-quality photography and Adobe Creative Suite, creating compelling content for both website and social media.3. Leveraged data from Google Analytics, Sprouts Social, Meta Business Suite, and Mailchimp to track social media performance and make data-driven marketing decisions.

1. Developed a custom website from scratch using WordPress, catering to the UCF's Socio-Technical Interaction Lab's specific needs for online youth safety. This increased functionality and provided a robust platform to support their research initiatives.2. Implemented multiple functionalities including forums, enhancing user engagement and fostering a safe online community for youth.3. Conducted rigorous user experience (UX) testing, ensuring seamless account management and approval processes. This streamlined onboarding for participants and researchers alike.4. Updated the website theme, ensuring a modern and user-friendly interface that promotes positive online experiences for youth.