Aiai Wang Email & Phone Number

Paris, Île-de-France, France

• Operational processes: Build, monitor and optimize data transmission flows to accommodate the growing business under Concession and Marketplace models, eg: B2B Delivery/Inbounding, RTV, B2B Aftersales claim, etc
• Automatic data transmission flow: Daily support on (ASN/Sales) issues occurred in automatic flows (Kafka Toolkit)
• Reports: Analyse sales, stocks and delivery, make reports respectively for all partners, as well as product library and other product information updates
• Catalog & Price management: Create and maintain Saint Laurent catalog on partners' platforms, monitoring product online status, price, as well as stock coverage in partner WH
• Order Fulfilment: Monitoring B2C order status in OMS/Mirakl, make sure all orders are accomplished promptly
• Product Library: Support with product compliance inquiry

Shanghai

• Process customer orders and work cross-functionally with other related departments to ensure customer needs; notify customers when issues occur in order fulfilment and find solutions at the same time, and ensure.
• Accurately identify and record customer inquiries, including phone, email, and online consultations, and make appropriate responses
• Responsible for ensuring accurate billing to customers in a timely and fixed frequency
• Credit management of contract customers to ensure no value-added services and to reduce the possibility of suspension of supply due to credit lines
• Assist in handling every complaint and claim of the customer to ensure timely response and effectively solve customer problems
• Control the flow of cylinders by the F4E process to ensure that cylinder operation complies with the company's cylinder management policy

中国江苏常州

Teaching tourism-related courses to college students

中国上海

Promote company software products and help develop new customers

中国苏州

Four and a half months internship at Suzhou Kempinski Hotel, proficient in western food etiquette and room service

Master'S Degree, Management

School Introduction: ·One of the world’s top 20 business schools ·Accredited AMBA, AACSB, EQUIS Main Courses: ·Marketing Management &.

Master'S Degree, International Marketing

Bachelor'S Degree, Tourism And Reception Business