Gerente De Refacciones
México
Responsible for supporting sourcing and logistics of parts and accessories nationwide.Exceeded the annual sales target over the last 4 years, by 10%.Lead of loyalty program with Castrol and dealer network, increasing sales of synthetic oil by 12%Relaunched the accessories program with dealers, increasing sales by 60%.Reduced damage and missing parts deliveries by 25%.Responsible for the development of contact with distributors web pages to comply with brand policies,involving the areas of Service, Technician, Warranties & Parts for better control and communicationDevelopment of maintenance packages to achieve customer loyalty, achieving 85% retention over 5years.Development of local providers to serve the network, achieving savings of 20%.Head of follow-up plan to improve the assortment of spare parts, reaching a service level of 98%.Development of service inventory with high moving parts to improve deliveries, managing to provide alocal service of 60% guaranteeing the availability of the parties.Development of the program for the repurchase and sale of CORES recovering $4 m MXP on an annualbasis.Headed the launch of the warehouse in Salamanca to provide domestic service.Negotiated with suppliers achieving savings of 25% on purchase prices and saving $233 m USD inlogistics.Reduced the cost in distribution logistics, through synergies with other shipowners, with a saving of25%.Business plan target strategies developmentDecision making at management levelOver the years I developed the position and department from scratch.