AeroLeads people directory · profile
Aicha Bah-Gersing Email & Phone Number
Vice President of Customer Support
at
GitHub
1 work email found
@github.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Customer Support
Location
New York, New York, United States
Company size
Who is Aicha Bah-Gersing? Overview
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Quick answer
Aicha Bah-Gersing is listed as Vice President of Customer Support at GitHub, a company with 5531 employees, based in New York, New York, United States. AeroLeads shows a work email signal at github.com and a matched LinkedIn profile for Aicha Bah-Gersing.
Aicha Bah-Gersing previously worked as Vice President, Support at Github and Senior Director, Customer Success at Github. Aicha Bah-Gersing holds Master Of Business Administration - Mba, International Management from Munich Business School.
Company email context
Email format at GitHub
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*@github.com
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AeroLeads found 1 current-domain work email signal for Aicha Bah-Gersing. Compare company email patterns before reaching out.
Profile bio
About Aicha Bah-Gersing
Aicha Bah-Gersing is a Vice President of Customer Support at GitHub. She possess expertise in sap, process improvement, financial analysis, access, leadership and 34 more skills. Colleagues describe her as "Aicha is extremely intelligent and supportive. Her positive personality and professionalism leaves an impression." and "Aicha is very intelligent and has loads of enthusiasm. She is a keen learner. She understands itricate business situations easily and is able to connect all the dots with amazing accuracy. She is an extremely good team player and a good leader too. I would be very happy to work with her in a team."
Listed skills include Sap, Process Improvement, Financial Analysis, Access, and 35 others.
Current workplace
Aicha Bah-Gersing's current company
Company context helps verify the profile and gives searchers a useful next step.
Github
12 roles · 14 years
Aicha Bah-Gersing work experience
A career timeline built from the work history available for this profile.
Vice President, Support
Current
May 2024 - Present
Senior Director, Customer Success
2021 - May 2024
Director, Customer Success
2021 - 2021
Executive Board Member
CurrentI am thrilled to have joined the board of Women of Customer Success, an organization dedicated to empowering and supporting women in the customer success field. In this role, I am committed to contributing to our mission of fostering diversity, providing mentorship, and creating opportunities for professional growth within our community. I look forward to.
2023 - Present
~3 yrs 4 mos
Director Global Operations
2020 - 2021
~1 yr
Global Operations Manager
Manage diverse and global operations and planning team Lead annual business planning for $1B worldwide budgetGenerated operational efficiencies for our top 2 commercial businesses yielding perpetual annualized savings of $18MLead the strategic agile planning transformation for our top 2 commercial businesses across CSS though Anaplan deployment Lead.
2018 - Sep 2020
Senior Operations Manager
Led business planning and operations for a global $350M commercial line of business in Customer Service and Support. Landed large scale transformation project of staffing and scheduling optimization - increasing customer satisfaction by 80% YoY. Proposed and drove operational savings of $5M through an a new delivery operational strategy
2017 - 2018
~1 yr
Operations Manager
Led annual business planning and operations for Americas Region in Microsoft's Customer Service Support (CSS) Implemented customer insights review portal for executives monthy/quaterly reviews
2016 - 2017
~1 yr
Data Governance Manager
Led a team responsible for ensuring Basel III, Sarbanes-Oxley (SOX), Enterprise Data Management (EDM), Risk Data Aggregation (RDA), and Enterprise Data Architecture (EDA) compliance is met for all dataelements used in creation of Bank of America Corporate Treasury (CT) Data Management’s TopRegulatory Reports.
2015 - 2016
~1 yr
Senior Business Analyst
Led cross functional program top Measures/KPIs workstream in Customer Service Support to transform customer insight generation
2014 - 2015
~1 yr
Senior Financial Analyst
2012 - 2014
~2 yrs
Team & coworkers
Colleagues at GitHub
Other employees you can reach at github.com. View company contacts for 5531 employees →
HD
Hichem Dahi
Colleague at Github
Sidi Bel Abbès, Algeria, Algeria
View →
AM
Ashwini Malwade
Colleague at Github
Ahmednagar District, Maharashtra, India, India
View →
MD
Metehan Dibiç
Colleague at Github
Samsun, Samsun, Türkiye, Turkey
View →
PO
Petro One Indonesia
Colleague at Github
Surabaya, East Java, Indonesia, Indonesia
View →
TC
Tiana Christina
Colleague at Github
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
RB
Ryan Brocklesby
Colleague at Github
United States, United States
View →
EJ
Eric J. White
Colleague at Github
Lithonia, Georgia, United States, United States
View →
ND
Neil Dewakar
Colleague at Github
Alexandria, Virginia, United States, United States
View →
NH
Nathan Henderson
Colleague at Github
Brooklyn, New York, United States, United States
View →
MP
Michael Pletta
Colleague at Github
Greater Chicago Area, United States, United States
View →
Hichem Dahi
Colleague at Github
Sidi Bel Abbès, Algeria, Algeria
View →
AM
Ashwini Malwade
Colleague at Github
Ahmednagar District, Maharashtra, India, India
View →
MD
Metehan Dibiç
Colleague at Github
Samsun, Samsun, Türkiye, Turkey
View →
PO
Petro One Indonesia
Colleague at Github
Surabaya, East Java, Indonesia, Indonesia
View →
TC
Tiana Christina
Colleague at Github
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
RB
Ryan Brocklesby
Colleague at Github
United States, United States
View →
EJ
Eric J. White
Colleague at Github
Lithonia, Georgia, United States, United States
View →
ND
Neil Dewakar
Colleague at Github
Alexandria, Virginia, United States, United States
View →
NH
Nathan Henderson
Colleague at Github
Brooklyn, New York, United States, United States
View →
MP
Michael Pletta
Colleague at Github
Greater Chicago Area, United States, United States
View →
2 education records
Aicha Bah-Gersing education
Master Of Business Administration - Mba, International Management
Munich Business School
Bachelor Of Arts (B.A.)
Arcadia University
FAQ
Frequently asked questions about Aicha Bah-Gersing
Quick answers generated from the profile data available on this page.
What company does Aicha Bah-Gersing work for?
Aicha Bah-Gersing works for GitHub.
What is Aicha Bah-Gersing's role at GitHub?
Aicha Bah-Gersing is listed as Vice President of Customer Support at GitHub.
What is Aicha Bah-Gersing's email address?
AeroLeads has found 1 work email signal at @github.com for Aicha Bah-Gersing at GitHub.
Where is Aicha Bah-Gersing based?
Aicha Bah-Gersing is based in New York, New York, United States while working with GitHub.
What companies has Aicha Bah-Gersing worked for?
Aicha Bah-Gersing has worked for Github, Women Of Customer Success, Microsoft, Bank Of America, and Merck.
Who are Aicha Bah-Gersing's colleagues at GitHub?
Aicha Bah-Gersing's colleagues at GitHub include Hichem Dahi, Ashwini Malwade, Metehan Dibiç, Petro One Indonesia, and Tiana Christina.
How can I contact Aicha Bah-Gersing?
You can use AeroLeads to view verified contact signals for Aicha Bah-Gersing at GitHub, including work email, phone, and LinkedIn data when available.
What schools did Aicha Bah-Gersing attend?
Aicha Bah-Gersing holds Master Of Business Administration - Mba, International Management from Munich Business School.
What skills is Aicha Bah-Gersing known for?
Aicha Bah-Gersing is listed with skills including Sap, Process Improvement, Financial Analysis, Access, Leadership, Accounts Payable, Forecasting, and Microsoft Office.
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