🔸Proud to be part of a FINTECH that helps other to achieve their finantial goals and follow their dreams in the USA 🇺🇸 🔹The Company has been driving a huge cultural change along last years and I am glad to be part of this amazing team❗️📣and contribute to take it to the next level👍🏼to 💡add value to the business, ✅and take care of the people‼️

Manager Human Resources Business Partner LatAm Global Technology and Operations Support Center. During my stay in MetLife, I was part of the leadership team who set the bases for the management of 350 HC in the LATAM Global Technology & Operations team, Partner with the business to create strong people strategies, and make sure all people decisions are based on data and analytics. Coaching and supporting managers on how to lead their teams, while providing feedback and advice when needed. Some of my main achievements are: • Achieved Turnover reduction of 9% during 2020 through HR Retention Strategy applying Lean Six Sigma Methodology • Implemented successfully 100% MetLife HR policies in the Shared Operations LATAM Team, such as: Performance Management, Talent Management, Learning Strategy, Recognition Program, Career Advance, Grievance Policy, Employee Relations and champion HR initiatives • Improvement of 5 points rate of Employee Satisfaction in the Annual work environment survey through HR Engagement Strategy and also rise employee participation attain to 95%. • Execute Wellness campaign through regular huddles during contingency pandemic, obtaining 200% increase of Communication improvement. • Attain 85% Participation of the population in the LATAM Campus during the Innovation and Experimentation Speak Up Program of MetLife Group, through “Sprout Challenge”. • 100% of compliance of Vendor Management Policies with zero exceptional approvals or audit recommendations. • Carry out 100% compliance of Response time rate for incidents or cases of Employee Relations like grievance or others. • Accomplish 100% participation in the mandatory courses such as Harassment prevention and reach 95% of employee satisfaction of the trainings during BLUE LINE deployment.

C&B, Payroll & Staff responsible for 800 HC.Administration of AXA Partners Mexico HR sharedservices.

HR Business Partner SubdirectorAlong my career in AXA I was promoted through progressive roles > Payroll, Benefits and Wellness Manager > International Mobility Manager > HR Subdirector Compensation and Benefits and Staff > HRBP Subdirector, and some of my main achievements are:• Implemented successfully 100% HR policies such as Compensation and Benefits, Organization Structure, and International Mobility for expatriates of the Group.• Strategic Workforce Planning during digital transformation and successful Change management of 350 HC during offshoring AXA Spain Contact center, with zero labor lawsuits and zero incidents with the Union while ramp down. During that period, I was Responsible for HR Recruitment, Learning and Employee Relations.• Leader or 13 HR professionals to have an effective control of $15 MDP BENEFITS budget and accomplish employee services for more than 4000 employees in México.• Leadership of 8HC team who restructure internal controls for payroll after an internal fraud and once stabilized, bring about the payroll calculation and correct documentation and accurate registration in accounting for $300 MDP payroll per month for more than 4000 employees in México.

While working at SHCP I resolved more than 20 cases of Inter-governmental plans developing and promoting policies to prevent money laundering and terrorist financing.

During my stay in Smurfit I had two roles, firstly as HR Generalist and Assistant to the Compensations and Benefits Director and after two years I was promoted as Saving Fund Administrator. Some achievements are:• General operation and financial control of Savings Funds, preparing Financial Statements, analysis of the pension plan to review earnings obtained. I was leader and PMO of the team that restructured and designed the Audit checkpoints and control organization of the area and processes after an internal fraud.• Employee Relations and HR Services• HR KPI’s Reporting• Audit of corporative cards• Follow Up and attend claims for minor medical expenses• Support to claim Medical expenses of executives and employees• Hourly Employees and Line Managers Recruitment• Training processes management• Payroll Costs Analyst • Assist HR Generalist in Plant.

Payroll and Tax Assistance given to more than 30 executives international assignees of global companies such as Santander Bank, Gillette, Coca Cola, SAP, Genuine Parts, Toyota, HEB, Bombardier, Accenture and Domino’s (Alsea).