Manage bookkeeping & administrative tasks which include; AP & AR, verification and submittal of weekly payroll, reconciliation of bank and credit accounts, Human Resource duties assisting with employee onboarding, benefits and compliance, maintain vendor and subcontractor accounts, manage important deadlines, maintain job costing records, follow up with staff for timely submittal of receipts, timecards, fleet maintenance sheets etc., interact with customers through emails, phone calls or in person, organization of company events such as training events; employee appreciation lunches, holiday parties, assistance with running errands to purchase supplies, making bank deposits, etc., work with staff to utilize software to create landscape proposals, landscape renderings, and project estimating.

Organizational Development. Increased productivity and efficiency by developing and implementing SOPs (Standard Operating Procedures).Increased Efficiency. Developed standards for efficient and accurate billing processes thus reducing disputes. Gathered Warranty forms, customer required documents, notarized documents, lien releases, I9 forms for invoice submittal. Implemented standard operating procedures for dispatch and purchasing to increase efficiency and smooth work flow.Training & Reporting. Provide leadership and expertise on all aspects of compliance to ensure services are satisfactory and all documentation for payment is submitted. Provide weekly productivity and collections reports by exporting data from Acowin & QuickBooks. Formatted data into pivot tables, graphs, and dashboards that display trends and patterns.

Enter hand written work orders into the billing system. Communicate with purchasing and the mechanics to complete billings, if needed. Contact customers for approvals on estimates or additional work needed. File, sort and organize documents.Developed rapport with business clients and aggressively set to collect payment on all outstanding past due invoices. Managed to collect payment on all outstanding invoices within 3 months and reduced aging to 10 days.