Aida Manzi Email & Phone Number

As a Lead Operations Coordinator at Divisions Maintenance Group, I oversee service assignments and operations dispatch, optimize performance processes and task handling within my team, and ensure operational activities remain on time and within the defined budget. I have a Bachelor's degree in Organizational Leadership from Northern Kentucky University, and I am skilled in problem solving, customer relations, project management and communication.In my previous roles, I have developed, implemented, and maintained quality assurance protocols, analyzed data collection to improve operations metrics and achieve productivity targets and worked with various teams and stakeholders across different platforms and channels. I am motivated by challenging and dynamic work environments, and I value collaboration, innovation, and customer satisfaction. I bring diverse perspectives and experiences to the team, and I am always eager to learn and grow.

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  Northern Kentucky University

  Organizational Leadership