Managed an office staff, college interns and high school volunteersScheduled, organized, and promoted upcoming workshops for community residentsCreated, maintained and strengthened relationships with various community organizations Assessed, identified and assisted over 50 community residents on a monthly basis in the agency’s core areas of housing, job readiness, education and immigrationReviewed and guided clients through a vetted intake process to properly refer to an appropriate partnered organizations program for further assistance

Managed a team of high school and college volunteersCompiled, processed and reviewed the organization's data to ensure accuracyServed as the lead to the administration team; assisted with creating the foundation of the case management protocols used in the department Maintained and prepared the client database for cross-reference with the community mappingSpread community awareness and engagement activities by publicizing the programs and services offered by the organization through flyers and social media postings

Researched laws and regulations pertaining to immigrationCollected, inputted and analyzed community dataConnected local residents to programs and services to improve family well-beingUpdated and categorized the in-housing information on housing, job readiness, education, and immigration

Instructed over 20 lesson plans to a class of 30 preschool childrenDeveloped innovative approaches that were implemented as the model standardImproved 90% of the students literacy development by introducing new vocabulary on a weekly basis

Formulated, administered and graded financial examinationsImproved students' knowledge on various financial topicsDelivered informational presentations to incoming students on topics such as Banking, Credit Scores, and Identity Theft