Aida Rivera Email & Phone Number

Miami/Fort Lauderdale Area

I was recruited to assist the Accounting Manager and the Accounting Department with the day-to-day functions. My responsibilities were to create and issue invoices to customers for services rendered, organize and file records, and to assist with other projects as needed.Key Contributions:• Maintained timely reconciliation of the credit and banking accounts.• Resolved customer and vendor relationship issues by researching and reconciling invoices.• Reviewed Account Receivable aging of delinquent accounts and performed necessary steps to recover receivables.• In their absence, I take on the responsibilities of my supervisor and manager which include but are not limited to: Fulfilling check requests, completing online payments, bank deposits, and more.• Research and process all AR and AP adjustments.• Process and file credit applications for new and existing customers• Assist with the monthly and annual closings.• Record invoices and bills into the company database and check for accuracy.• Create and manage sales reports. • File and manage all records.

Tampa/St. Petersburg, Florida Area

My responsibility was to assist our guests with their tour check-ins, with any face-to-face and phone-based questions or concerns they may have. It was my responsibility to make sure that the guests were properly tended to and had an enjoyable experience. Key Contributions:• Manage and maintain accurate inventory, run daily audits and reconciliation reports, and maintain an organized environment.• Work collaboratively with team members to meet goals and maintain working knowledge of procedures and updates.• Provide excellent customer service with exceptional face-to-face interaction and phone-based customer inquiries, quickly and efficiently.

Tampa/St. Petersburg, Florida Area

My responsibility as a bookseller was to provide students with up-to-date information on what course material was required for their classes. It was my responsibility to keep the shelves stocked and place orders whenever products ran low or was depleted.Key Contributions:• Provide excellent customer service with exceptional face-to-face interactions. • Run a cash drawer, balancing, processing credit payments, and processing customer transactions quickly and efficiently.• Run daily audits and reconciliation reports.• Promote sales and cross-selling products.