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Aidan Callaghan Email & Phone Number
Senior Manager, VisaNet and Core Services Support, Europe | Product Reliability Engineering
at
Visa
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Profile completeness 100%
Current company
Role
Senior Manager, VisaNet and Core Services Support, Europe | Product Reliability Engineering
Location
Portsmouth, England, United Kingdom
Company size
Who is Aidan Callaghan? Overview
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Quick answer
Aidan Callaghan is listed as Senior Manager, VisaNet and Core Services Support, Europe | Product Reliability Engineering at Visa, a company with 28536 employees, based in Portsmouth, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Aidan Callaghan.
Aidan Callaghan previously worked as Senior Manager, VisaNet & Core Services Support, Europe | Product Reliability Engineering at Visa and Operations Authorisation Consultant at Visa Europe. Aidan Callaghan holds Ba Hons Business Studies, Computer Studies, Marketing from The Robert Gordon University.
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Visa
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Profile bio
About Aidan Callaghan
• A dedicated and conscientious professional adept at working in pressured environments.• A tenacious problem solver; consistent high performer with a flexible work ethic.• Customer focussed, proactive with strong communication skills.
Listed skills include Cls, Unix, Db2/Sql, Swift, and 33 others.
Current workplace
Aidan Callaghan's current company
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Visa
9 roles
Aidan Callaghan work experience
A career timeline built from the work history available for this profile.
Senior Manager, Visanet & Core Services Support, Europe | Product Reliability Engineering
Current- Responsible and accountable for the support of the VisaNet Authorization system in a multi-datacentre and multi-processing environment.
- Leading and managing a team of Analysts, Consultants and Senior Consultants in Europe who are primarily responsible for the second level problem determination and recovery of the VisaNet Application and related.
- Leading and working across departmental boundaries to develop sustainable automated processes leveraging technologies like Machine Learning.
- Leading Product resiliency and reliability related consultancy towards new Product development.
- Giving shape to new frameworks and processes to assess reliability, performance, operability and observability of Real-time applications and systems in design.
- Indirectly leading teams in the USA and Singapore providing second level support for VisaNet Application.
Aug 2022 - Present
Operations Authorisation Consultant
May 2012 - Aug 2022
Operational Specialist
May 2012 - Aug 2022
Cls Service Delivery Technical Lead
Currently working in the 24x7 Operations Centre of the CLS Bank Foreign Exchange system (http://www.cls-services.com/), settling an average gross $4 trillion per day. A customer facing position in a demanding support organization, requiring the ability to articulate complex problems in pressure situations and to think clearly and logically to resolve.
Sep 2007 - May 2012
Cls Software & Package Support Analyst
Ibm
Responsible for the support of all software packages deployed within the CLS Production environment, working a 24x7 shift pattern and specialising in the CLS Core and Gateway applications; SwiftNet Link; Swift Alliance Access/Gateway; Websphere MQ and WPS; Logica HotScan; FundTech PayPlusUSA and BBP Sicigt+.
Jun 2005 - Sep 2007
Cls Operations Analyst
Ibm
Responsible for the day to day running of the CLS Production environment and Member facing test environments, working a 24x7 shift pattern and working with CLS Core and Gateway applications; SwiftNet Link; Swift Alliance Access/Gateway; Websphere MQ and WPS; Logica HotScan; FundTech PayPlusUSA and BBP Sicigt+.
Aug 2003 - Jun 2005
Cls Support Desk
Ibm
Part of the original team that set up the IBM/CLS Command Centre.- Responsible for taking over 300 calls a day from the CLS bank and logging problem tickets, then assigning tickets to the relevant teams for resolution. Responsibility also included problem management and tracking problems through to closure.
Jul 2001 - Aug 2003
Bis Marketing Council
Ibm
Created documents that mapped to IBM's marketing strategy. Arranged projects/events that would get employees better known throughout the IBM community.
Nov 2000 - Jul 2001
Team & coworkers
Colleagues at Visa
Other employees you can reach at visa.com. View company contacts for 28536 employees →
LC
Leo Choi
Colleague at Visa
Austin, Texas, United States, United States
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GY
Grace Yu
Colleague at Visa
San Francisco Bay Area, United States
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BZ
Bin Z.
Colleague at Visa
Austin, Texas, United States, United States
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JS
Jeffrey Sapnu
Colleague at Visa
Metro Manila, National Capital Region, Philippines, Philippines
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MS
Michel Smid
Colleague at Visa
Netherlands, Netherlands
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HH
Hannah Heeran
Colleague at Visa
London Area, United Kingdom, United Kingdom
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AN
Amelia Nguyen
Colleague at Visa
New York, New York, United States, United States
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EF
Erin Fu
Colleague at Visa
New York, New York, United States, United States
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AH
Alexander Higgo
Colleague at Visa
Auckland, Auckland, New Zealand, New Zealand
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DM
Dr. Minh Tran
Colleague at Visa
Singapore, Singapore
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Leo Choi
Colleague at Visa
Austin, Texas, United States, United States
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GY
Grace Yu
Colleague at Visa
San Francisco Bay Area, United States
View →
BZ
Bin Z.
Colleague at Visa
Austin, Texas, United States, United States
View →
JS
Jeffrey Sapnu
Colleague at Visa
Metro Manila, National Capital Region, Philippines, Philippines
View →
MS
Michel Smid
Colleague at Visa
Netherlands, Netherlands
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HH
Hannah Heeran
Colleague at Visa
London Area, United Kingdom, United Kingdom
View →
AN
Amelia Nguyen
Colleague at Visa
New York, New York, United States, United States
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EF
Erin Fu
Colleague at Visa
New York, New York, United States, United States
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AH
Alexander Higgo
Colleague at Visa
Auckland, Auckland, New Zealand, New Zealand
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DM
Dr. Minh Tran
Colleague at Visa
Singapore, Singapore
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2 education records
Aidan Callaghan education
Ba Hons Business Studies, Computer Studies, Marketing
Education record
Stewart’S Melville College
FAQ
Frequently asked questions about Aidan Callaghan
Quick answers generated from the profile data available on this page.
What company does Aidan Callaghan work for?
Aidan Callaghan works for Visa.
What is Aidan Callaghan's role at Visa?
Aidan Callaghan is listed as Senior Manager, VisaNet and Core Services Support, Europe | Product Reliability Engineering at Visa.
Where is Aidan Callaghan based?
Aidan Callaghan is based in Portsmouth, England, United Kingdom while working with Visa.
What companies has Aidan Callaghan worked for?
Aidan Callaghan has worked for Visa, Visa Europe, and Ibm.
Who are Aidan Callaghan's colleagues at Visa?
Aidan Callaghan's colleagues at Visa include Leo Choi, Grace Yu, Bin Z., Jeffrey Sapnu, and Michel Smid.
How can I contact Aidan Callaghan?
You can use AeroLeads to view verified contact signals for Aidan Callaghan at Visa, including work email, phone, and LinkedIn data when available.
What schools did Aidan Callaghan attend?
Aidan Callaghan holds Ba Hons Business Studies, Computer Studies, Marketing from The Robert Gordon University.
What skills is Aidan Callaghan known for?
Aidan Callaghan is listed with skills including Cls, Unix, Db2/Sql, Swift, Incident Management, Service Delivery, Problem Solving, and Websphere.
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