Aidan Chisum Email & Phone Number

United States

Westlake Village, California, United States

Introduced the use of Spiceworks Web Helpdesk and Inventory to improve record keeping of device loans as well as increase communication to users without increasing costs.Made edits and updates to the school’s WordPress-managed website using HTML and CSS. Communicated with vendors to explore how their offerings could benefit the organization, and if their offers were reasonableActed as user support for all staff, researching and resolving issues for both OSX and Windows 10 machines. Performed a variety of front-office tasks as necessitated by the size of the staff including importing and barcoding books in the Access-it library software, managing vending machines through multiple web apps, and fielding calls.

Thousand Oaks, California, United States

Worked with upper technicians and supervised other student technicians in finding software and hardware solutions to a variety of issues for both staff and students. Worked together with others in a rotating team to coordinate with clients and creatively resolve issues.

Woodland Hills, Ca

Aggregated, cleaned, and reformatted policyholder contact data from multiple data sources to update resources in an electronic policy file application.Traveled to a branch office to assist in the training of underwriters in use of that same application.Led a small team in evaluating the company’s Special Investigations Unit and proposing a new in-house software project to optimize social media search processes and reduce costs.

Thousand Oaks, California, United States

Helped any fellow Computer Science students with programming problems and concepts, such as Object-Oriented Programming, SQL database use, and programming algorithms in Java and Python.Worked with each student and class level’s needs to ensure understanding.

Woodland Hills, Ca

Worked independently and with senior developers to add additional functionality to third-party software using Java. This was done to replace the functionality of a single-point-of-failure server used for all print jobs. Additionally used JIRA to track issues and manage workload.