Aidan Cummins Email and Phone Number
Aidan Cummins work email
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Aidan Cummins personal email
I am pursuing a B.S. in Economics and Personal Finance -- Financial Planning with Certificates in Political Science, and Education Policy. Experienced in entry level accounting skills, general human resources, management, and business administration. Worked closely with upper management and executives to ensure efficient administration of various business types. Excited to explore new opportunities, develop new skills, and conquer new challenges!As an experienced young professional, I have worked a myriad of roles ranging from Sandwich Maker to Accounting Assistant all the way up to Payroll Manager. Throughout my five years in the working world, I have picked up numerous skills that help me to succeed in my career path. While I have been continuing my formal education, my informal education and years of experience have compounded to mold me into a driven, eager to learn individual. Core competencies:- Analytical thinking - Clear oral & written communication - Resource management - Active listening to client needs- Time and project material organizational skills Through my various roles, I have learned what I truly enjoy is helping others.
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Help Desk Quality Assurance SupervisorUw-Madison Division Of Information Technology (Doit) Feb 2024 - PresentMadison, Wisconsin, United StatesHDQA is the hub of Help Desk level 1 activity. Help Desk employees that fill the role of HDQA have a wide variety of technical knowledge about computing systems and UW IT services, but also incredible interpersonal and professional skills as they work with students and professionals in diagnosing and resolving issues. Responsibilities in this role include supervising over 100 employees through coaching, training, and case quality assessments, guaranteeing quality customer service while also providing central support for agents and overseeing scheduling and operations. HDQA also spearheads communication and coordination efforts during system failures, liaising with technologists and monitoring repair progress to maintain seamless inter-departmental communication. Additionally, HDQA provides guidance and trains agents on case handling and customer service support. Close collaboration with technologists on advance support teams for various campus softwares and services. -
Onsite Service Desk Support SpecialistUw-Madison Division Of Information Technology (Doit) Nov 2023 - PresentMadison, Wisconsin, United StatesOnsite agents utilize the training from Support Specialist role and Advanced Specialist as a basis to have agents answer questions for walk-in customers. Onsite agents are also be trained in basic hardware and software troubleshooting, more in-depth customer service training for front line staff, software installation, troubleshooting, and procedures for checking computers into repair. -
Advanced Help Desk Support SpecialistUw-Madison, Division Of Information Technology (Doit) Nov 2022 - PresentMadison, Wisconsin, United StatesProvides support via phone, chat, and email. Ability to troubleshoot more complex incidents through oral and written communications. Job responsibilities carried over from previous position. -
Help Desk Support SpecialistUw-Madison, Division Of Information Technology (Doit) Aug 2022 - PresentMadison, Wisconsin, United StatesUW-Madison's Division of Information Technology (DoIT) is the center of campus IT operations. DoIT's approximately 700 staff provide IT services and support to over 2,000 faculty, 16,000 campus staff, and 43,000 students - as well as schools, divisions, departments, and other units across the state. The Help Desk, in particular, provides free tech support and troubleshooting help via phone, chat, email, and in-person. Provide exemplary customer service to users on and off campus via phone, chat, and email Assist customers with software and tools including (but not limited to): NetID and DUO Accounts Learning Software Collaboration Software ... and more! Collaborate with DoIT Staff to resolve customer inquiries and ensure case resolution -
Certified Financial Planner InternNorthwestern Mutual May 2024 - Aug 2024Milwaukee, Wisconsin, United StatesThe Certified Financial Planner (CFP) Intern is a member of Northwestern Mutual's financial planning services team that supports NM's financial representatives. Interns are responsible for critical parts of the planning process such as entering data into NM's proprietary planning software, creating investment proposals, filling out investment paperwork, and other various planning related activities. Responsibilities also include preparation of financial plans, portfolio administration, investment research and analysis, ready for endorsement by senior members of the financial planning team. -
University Book Store Board Of DirectorsUniversity Book Store Aug 2022 - Jun 2024Madison, Wisconsin, United StatesThe charge of the board is to manage the business and affairs of the company (University Book Store). The following is from the organization's bylaws: "The basic purpose for which the Company was formed and the powers which it may exercise is to continue the mission of its predecessor: 1. To manage property and business in such manner for the interests of the student body of the University of Wisconsin-Madison (the "University") with a view of furnishing goods at the least possible cost consistent with sound business policy; and 2. To devote all the income and future profits of the business to the building up of the business and to the consequent benefit of the students of the University." -
Business InternEmcs, Inc. May 2020 - May 2024Milwaukee, Wisconsin, United StatesWork under the direction of the C.F.O. and the Business Manager as a part of the admin and accounting teams. Duties include data analytics, collection, and entry. Moreover, main duties consist of monthly billing for around 30 projects working with both government agencies and private firms. Additionally take on projects from either administration or accounting team as needed, facilitating functions. Former duties have included transferring entire accounting system to a new software and the digitization of employee records, large scale data management projects. -
Accounting Department & Human Resources Consultant, Payroll ManagerUniversal Services Jul 2021 - Dec 2021Lannon, Wisconsin, United StatesUniversal Services Inc. is a senior moving & logistics company that aids seniors in significant life changes from downsizing to estate sales and everything in between. Main duties included billing customers and handling payroll. Additionally executing general office administration of the business. Assisted the firm in making efficient changes to internal affairs and standardizing procedures. Took on responsibilities in accounts receivable functions and business administration. Provided consultation to business owner on matters concerning management, administration of business functions, and conflict mediation & resolution.
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LifeguardWaukesha County Parks & Land Use May 2020 - Jul 2021Lannon, Wisconsin, United StatesMaintained safe beach operations by enforcing county rules to patrons. Kept an extremely high level of professionalism and excellent customer service skills as a representative of the County Parks & Land Use department. Aside from monitoring waters and watching over patrons, duties included answering patron questions and ensuring safe and comfortable visits to the park. -
Human Resources & Accounting AssistantD&G Transportation Inc. Dec 2019 - May 2021Germantown, Wisconsin, United States• Worked with accounting team for timely and accurate processing of incoming and outgoing accounting information by collaborating with logistics team to have up-to-date information• Learned how to use QuickBooks to record and maintain accounting information by taking on all local accounts payable accounts by utilizing Excel • Analyzed source documents for pertinent accounting information to determine who each bill should go to and make sure that the information was properly filed
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Food Service WorkerCousins Submarines, Inc. Oct 2018 - Dec 2019Germantown, Wisconsin, United StatesManaged the successful completion of customer orders. Handled customer interactions and money working as cashier. Helped to train new employees on both operations of sandwich making and cashiering. Acted as a senior level employee by assisting managers and assistant mangers in various other tasks.
Aidan Cummins Education Details
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Alumnus
Frequently Asked Questions about Aidan Cummins
What company does Aidan Cummins work for?
Aidan Cummins works for Uw-Madison Division Of Information Technology (Doit)
What is Aidan Cummins's role at the current company?
Aidan Cummins's current role is Personal Finance and Economics Student.
What is Aidan Cummins's email address?
Aidan Cummins's email address is ac****@****inc.com
What schools did Aidan Cummins attend?
Aidan Cummins attended University Of Wisconsin-Madison, Germantown High School.
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