- Visited public aquatic facilities ensuring that each site was clean, properly stocked, and safely functioning.- Responded promptly to service calls, providing excellent customer service to clients while resolving their issues and concerns.- Maintained daily records of service visits, inspections, and modifications of aquatic facilities.

• Educating and enforcing risk management policies and Fraternity Bylaws to chapter members.• Reviewing event policies and plans to ensure they abide with risk management policies.• Ensuring all members of the chapter maintain a safe environment on a daily basis.

- Opened and closed the aquatic facility, ensuring a smooth daily pool operation.- Supervised and facilitated the operation of public neighborhood swimming pool with over 200 patrons.- Trained a lifeguard team of 12 employees, ensuring their compliance to all safety protocols and company guidelines.- Met on a biweekly basis with regional management to address concerns, questions, and alterations to the pool’s staff.