Acted as a representative of the brand handling customer disputes, inquiries, and sending promotional codes responding remotely through email and phone within two hours from initial contact with a CSAT score of 97%. Assisted 20+ customers daily through email and phone communications. Instructed customers on procedures for our self-service system and taught employees how to use our internal system. Edited website copy and training documentation to increase readability for customers and future hires.

Created lesson plans and curriculum for classes of 12 - 30 students from K - 5th grade. Organized tournaments, taught basic problem solving and analytical analysis to students through storytelling and games. Taught lessons individually and collaboratively planning lessons in advance with associate chess instructors.

Utilized CRM systems, such as Zendesk, Jira, and Freshsales to respond to daily tasks. Accurately maintained orders and inventory for computer equipment at 5 different companies for 500+ employees. Managed accounting and spending for 5 different companies and created a ledger for taxation purposes.Introduced a new workflow methodology leading to a 50% reduction in time taken to ship computers to clients. Assisted employees during the onboarding and offboarding process through a remote working environment.

Led a clothing website launch for a social media influencer based in LA. Worked on creating advertisements, content creation, designing mobile and web applications, and developing working products through Wordpress and Bootstrap.

Led a workshop outlining my photographic process and designed an immersive gallery exhibition experimenting with photography, music, and scent.

Established a language exchange of 400 students between a high school in Toride, Ibaraki (Japan) and San Francisco, CA (USA). Coached the first student in the school’s history to win first place in a regional speech tournament. Taught 15 - 25 classes a week to high school students in Japan, with class sizes ranging from 30 to 40 studentsCreated engaging digital presentations for students based on English college entrance requirements and pop culture while tailoring lessons to suit individual student levels. Utilized technology in the classroom while teaching students and fellow teachers basic computer literacy skills

Wrote articles and photographed events for publication in the Nichi Bei Weekly. Worked closely with the advertisement department to generate leads for potential donations through cold calling and fundraising events.

-Asssisted in editing commercials for an office that has worked with clients, such as Pixar, NBC, Warner Brothers, and BBC.-Organized and maintained the office for staff and clients.-Attended to clients needs by providing snacks and beverages during their sessions.-Utilized Pro Tools and Final Cut Pro to edit audio and music clips from a standing desk in the session rooms.