- Expertly coordinate and execute Emergency Response Plans (ERPs) to enhance preparedness and response capabilities for a diverse clientele.- Utilize strong communication skills to liaise effectively with internal teams, external stakeholders, and clients, ensuring seamless project management and execution.- Demonstrate keen attention to detail in documentation and implementation, ensuring adherence to the highest standards in emergency response management.- Adapt quickly to evolving project requirements, prioritize effectively, and collaborate within a dynamic team environment to achieve project goals and deadlines.

-Answer phone calls and facilitate/coordinate communication between emergency services partners/stakeholders for the transport of critical patients.-Utilize dispatch technology and standard operating procedures to manage the deployment and monitoring of helicopters and crews.-Maintain confidentiality and accurately input information into computer systems in real time.-Demonstrate strong communication skills, teamwork, and resiliency in a fast-paced, 24/7 environment.

-Worked solo and with a team to ensure the safe and efficient dispatch of all aircraft.-Used expert communication skills to liaise with both internal and external stakeholders, including both private and public/government agencies, in person and via phone/email.-Effectively and efficiently communicated with other members of the IOCC during high-pressure times with tight timelines, while remaining calm.

Emerging Professionals Committee

- Used in-depth knowledge of road conditions to safely drive a tow truck to the scene of breakdowns and accidents.- Respond to members with prompt and courteous service when they need minor mechanical assistance or towing.- Ensured the safety of the motoring public and other tow operators during high-risk calls.- Coordinated and worked with other operators and various other stakeholders, including police and fire, to ensure calls were completed safely and successfully.

Worked with the Alberta RCMP Operational Readiness and Response Unit to conduct a capability assessment and update policies and procedures regarding the use of civil aircraft for search and rescue missions. This project was conducted as part of the final project course to graduate from NAITs DEM program.

- Used first-class customer service skills to liaise with flight crews and customers/VIPs to ensure all their needs were met, in person and via phone.- Skillfully operated various ground servicing equipment in a safe manner to ensure all aircraft arrived and departed on time with no issues.- Delegated tasks and worked with a crew to ensure all areas of the operation were running smoothly.- Conducted general building maintenance, custodial and landscaping duties as required.

- Skillfully operated various ground servicing equipment in a safe manner to ensure all aircraft arrived and departed on time with no issues.- Assisted with response and coordination during airfield emergencies, including liaising with stakeholders such as the local fire and police departments, EMS and others.- Used expert communications skills to liaise with air traffic controllers to conduct airfield inspections to ensure the safe movement of aircraft.- Conducted general airport, airfield & hanger maintenance.

- Used expert leadership and communications skills to lead a crew and ensure all assigned flights were completed.- Skillfully operated various ground servicing equipment in a safe manner to ensure all aircraft arrived and departed on time with no issues.- Liaised with flight crews and airline operations to ensure aircraft were loaded according to weight and balance requirements.- Worked with other airport stakeholders as needed to verify all aspects of the operation were completed successfully.

- Used expert leadership and communications skills to lead a crew and ensure all assigned flights were completed.- Skillfully operated various ground servicing equipment in a safe manner to ensure all aircraft arrived and departed on time with no issues.- Liaised with flight crews and airline operations to ensure aircraft were loaded according to weight and balance requirements.- Worked with other airport stakeholders as needed to verify all aspects of the operation were completed successfully.