Aidan Malone

Aidan Malone Email and Phone Number

Implementations, Team Lead at J.P. Morgan Workplace Solutions @ Implementations, Team Lead at J.P. Morgan Workplace Solutions
clonakilty, cork, ireland
Aidan Malone's Location
Ireland, Ireland
Aidan Malone's Contact Details

Aidan Malone personal email

n/a
About Aidan Malone

I have extensive experience in the management and development of client relationships, the financial management of high value accounts, project implementation and overall service performance management of contracts in both the public and private sector.

Aidan Malone's Current Company Details
Implementations, Team Lead at J.P. Morgan Workplace Solutions

Implementations, Team Lead At J.P. Morgan Workplace Solutions

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Implementations, Team Lead at J.P. Morgan Workplace Solutions
clonakilty, cork, ireland
Website:
globalshares.com
Employees:
100
Aidan Malone Work Experience Details
  • Implementations, Team Lead At J.P. Morgan Workplace Solutions
    Implementations, Team Lead At Global Shares
    Implementations, Team Lead At J.P. Morgan Workplace Solutions Oct 2021 - Present
    Clonakilty, County Cork, Ireland
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  • Global Shares
    Implementation Analyst
    Global Shares Jan 2020 - Present
    Clonakilty
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  • Sanctifly
    Locations Partner Manager
    Sanctifly Nov 2019 - Jan 2020
    County Cork, Ireland
    Sanctifly is a global provider of healthy alternatives to airport downtime. With Sanctifly, all members are granted exclusive access to a host of wellness activities along with fitness and leisure facilities via the Sanctifly worldwide airport hotel network. We believe that health and wellness should be part of everyone’s work/life balance and should never be compromised by frequent corporate travelling.We’re located in over 130 international airports across 2,500 locations including all the major hotel brands and airport spas, granting walk in access to members without booking a room.My role is to aid in the continued growth of location partners globally ultimately providing more well-being activities for our valued members.
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  • Capita Customer Solutions
    Service Delivery Manager
    Capita Customer Solutions Feb 2016 - Oct 2019
    Clonakilty, Co. Cork
    I was responsible for the overall management of 60 agents in the areas of customer experience surveys and inbound & outbound contact centre contracts both nationally and abroad; each with specific service level agreements and kpi’s both in the private and public sector.I had overall responsibility for ensuring that service levels are achieved and carried out to the highest standard; maintaining & building on strong client relationships and also tracking financial P&L performance against the yearly business plan.
  • Capita Customer Solutions
    Business Development Consultant
    Capita Customer Solutions Oct 2013 - Feb 2016
    • Assisted with processing of tender documents, liaising with key stakeholders; in-house and external sales team to obtain required information for inclusion in tender bids.• Developed a strong knowledge of the market sector• Proof read tender documents to identify and plan requirements for submission.• Assisted /supported the preparation of large tender documents.• Content writing and proofing.• Submission of tenders with strict deadlines in place.

Aidan Malone Skills

Management Outsourcing Team Management Customer Service Team Leadership Business Strategy Change Management Microsoft Excel Sales Business Process Improvement Business Analysis Leadership Market Research Analysis Teamwork Contact Centers Microsoft Office Microsoft Word Call Centers Business Development Crm Performance Management Process Improvement Training New Business Development Strategy Operations Management Customer Satisfaction Customer Experience Team Building Business Planning Business Process Project Management Bpo Business Process Outsourcing Powerpoint English Windows Research Outlook Public Speaking Time Management Marketing Strategy Forecasting Event Management Account Management Strategic Planning Coaching

Aidan Malone Education Details

Frequently Asked Questions about Aidan Malone

What company does Aidan Malone work for?

Aidan Malone works for Implementations, Team Lead At J.p. Morgan Workplace Solutions

What is Aidan Malone's role at the current company?

Aidan Malone's current role is Implementations, Team Lead at J.P. Morgan Workplace Solutions.

What is Aidan Malone's email address?

Aidan Malone's email address is ai****@****tern.ie

What schools did Aidan Malone attend?

Aidan Malone attended Limerick Institute Of Technology, Ballyfin College, Laois.

What are some of Aidan Malone's interests?

Aidan Malone has interest in Animal Welfare, Children, Health.

What skills is Aidan Malone known for?

Aidan Malone has skills like Management, Outsourcing, Team Management, Customer Service, Team Leadership, Business Strategy, Change Management, Microsoft Excel, Sales, Business Process Improvement, Business Analysis, Leadership.

Who are Aidan Malone's colleagues?

Aidan Malone's colleagues are Ciara Smyth, Anita Mulcahy, Rob Carstairs, Adriano Alberto Sarfati, Katie Nolan, Jason Fleming, Cristina Gomez.

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