Aidan Mcdaniel Email & Phone Number

-Managed logistics operations within the Regional Operations Center, ensuring efficient and timely movement of goods across multiple locations and channels.-Implemented and refined processes within the ROC to enhance warehouse efficiency, reduce processing times, and improve order accuracy.- Oversaw transportation logistics for the region, including scheduling, routing, and tracking shipments to ensure on-time delivery and cost efficiency.-Monitored and adjusted inventory levels to balance supply and demand, using data-driven strategies to minimize stockouts and overstock situations.-Worked with suppliers and vendors to resolve issues, negotiate terms, and ensure the timely delivery of materials and goods to support operational needs.-Utilized advanced analytics tools to assess logistics performance metrics, identify trends, and implement improvements to optimize regional operations.-Identified and executed process improvements within the ROC to increase efficiency, reduce costs, and enhance overall operational performance.

Tempe, Arizona, United States

-Delivered exceptional customer service by addressing client inquiries, resolving issues, and guiding borrowers through the mortgage servicing process.-Efficiently processed mortgage payments, made adjustments to accounts, and handled late payment resolutions to maintain accurate account records.-Performed routine account reviews to ensure compliance with servicing guidelines and identified opportunities for process improvements.- Assisted borrowers with loan modification applications and reviewed documentation to ensure eligibility and adherence to company policies.-Ensured adherence to federal, state, and company regulations related to mortgage servicing, including proper handling of sensitive customer information.-Collaborated with underwriting, collections, and customer service teams to resolve complex issues and streamline servicing processes.

-Actively promoted and connected students with campus resources, such as academic support services, career counseling, and extracurricular opportunities.-Maintained detailed records of mentoring interactions, progress reports, and outcomes to track effectiveness and inform future mentoring practices.-Guided and trained new mentors in effective mentoring techniques and best practices, ensuring consistency and quality in the mentoring program.- Worked closely with academic advisors and faculty members to align mentoring efforts with academic programs and support services.- Established and managed feedback systems to gather insights from mentees and adjust mentoring strategies to better meet their needs.

United States

-Led and mentored a team of 30 students, providing guidance on academic and career goals, resulting in a 20% improvement in academic performance-Designed and implemented personalized training programs and workshops for mentees, focusing on skills development, academic success strategies, and professional growth.-Provided individualized coaching and support to students, addressing their unique challenges and helping them navigate academic and personal obstacles.-Organized and led group sessions and events to foster community building and increase student involvement in campus activities.-Regularly assessed mentees' progress and provided actionable feedback to improve performance, track goal achievement, and ensure continuous development.

Phoenix, Arizona Area

-Oversaw daily restaurant operations, including staff scheduling, inventory management, and ensuring compliance with health and safety regulations.-Supervised a team of 10 employees, providing training, guidance, and performance feedback to enhance service quality and team efficiency.

Chandler Arizona

-Mastered the art of delivering exceptional customer service, consistently creating memorable experiences for clients.