System Engineer
CurrentAt Architype, I collaborate with IT, CRM support, and internal teams to enhance and integrate systems with Salesforce. My responsibilities include high-level CRM administration, role hierarchy management, and developing automated processes using Salesforce Flows and Process Builder. I also handle data cleansing through custom Python scripts and CSV manipulation in Excel, ensuring accuracy and efficiency. Additionally, I manage third-party integrations like Activity Capture and Account Engagement for email automation, while customizing reports and dashboards to support team goals. These efforts have optimized processes and maximized the value of our Salesforce platform.