Director Technology Innovation
Hong Kong
In 2017 I made the move to Hong Kong and jumped back into digital marketing and event management.With a view to digitalise a traditional carnival product, introduce digital marketing techniques and digital systems to increase efficiency, reduce process and save on human resource.It was a very important growth period for the company where associated events and venues were added to the portfolio, which included; AIA Carnival, Hong Kong Observation Wheel, Great Circus of Europe and… Show more In 2017 I made the move to Hong Kong and jumped back into digital marketing and event management.With a view to digitalise a traditional carnival product, introduce digital marketing techniques and digital systems to increase efficiency, reduce process and save on human resource.It was a very important growth period for the company where associated events and venues were added to the portfolio, which included; AIA Carnival, Hong Kong Observation Wheel, Great Circus of Europe and Prudential Marina Bay Carnival.I added professional marketing certifications from Hootsuite, Hubspot and Google Analytics to the 7 years of event specific marketing I already had and was able to streamline social media marketing, increase engagement rate, increase follower growth and increase video views & engagement. I introduced eDM campaigns, rebuilt the B2C website and substantially increased the marketing database and advance ticket orders. Alongside this I also helped to introduce a digital candidates process for casual workers, an asset management system and event management tools to help increase efficiency across the whole business.This was a cross business role and it became very apparent that my skills lie in innovation & introducing technology to develop business, create opportunity and streamline internal business operations. Unfortunately this role was also cut short due to new opportunities to move back to an event services role at zicket.co Show less