Aidan Rogers Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

- Cross check warehouse supply. - Confirm venue setup with Event Designer.- Orchestrate any Ad Hoc requests from Venue/Clients

Newark, New Jersey, United States

- Created virtual artwork proofs per client request using Adobe Photoshop and Illustrator.- Field inbound orders, revisions, edits; process for production by the art team.- Handled the entire lifecycle of purchase orders and virtual samples through to physical screen printing.

New Jersey, United States

- Drove Customer Operations team NPS score up 71% (~38 to ~65) and cleared a backlog of over 2,000 fraud/support cases.- Maintained a 97% support conversion/retention efforts on New Players, High Value and VIP clients through promotions, events, bonus offers.- Completed over 1100 investigations in coordination with processing companies and member banks to verify client account statuses.- Worked with external agencies to perform anti-money laundering checks weekly.- Investigate… Show more - Drove Customer Operations team NPS score up 71% (~38 to ~65) and cleared a backlog of over 2,000 fraud/support cases.- Maintained a 97% support conversion/retention efforts on New Players, High Value and VIP clients through promotions, events, bonus offers.- Completed over 1100 investigations in coordination with processing companies and member banks to verify client account statuses.- Worked with external agencies to perform anti-money laundering checks weekly.- Investigate in coordination with Processing companies and member banks.- Support conversion/retention efforts on New Players, High Value and VIP clients through promotions, events, bonus offers. Show less

New York City

- Sourced accounts via cold calling and developed relationships with C-suite executives from Fortune 500 companies. - Managed executive relationships as the direct point of contact for clients.- Organized, coordinated meetings, and trained 8 new hires on cold call tactics.The Millennium Alliance is a leading technology, business, and educational advisory firm. Focusing primarily in areas such as business transformation, executive education, growth, policy, and need analysis… Show more - Sourced accounts via cold calling and developed relationships with C-suite executives from Fortune 500 companies. - Managed executive relationships as the direct point of contact for clients.- Organized, coordinated meetings, and trained 8 new hires on cold call tactics.The Millennium Alliance is a leading technology, business, and educational advisory firm. Focusing primarily in areas such as business transformation, executive education, growth, policy, and need analysis, Millennium is quickly becoming one of the most dynamic locations for collaboration across the world. Show less

New York City Metropolitan Area

- Managed customer experience and client relationships with retailers and vendors, placing products for our large chain and small mom and pop stores.- Attended trade shows, setup booths, and improved on branding to increase overall market share and sales.- Operations team drove and oversaw growth from ~100 customers to over ~250 customers.- Streamlined production, packaging, and shipping processes which ultimately increased daily distribution by >10%.- Worked on marketing… Show more - Managed customer experience and client relationships with retailers and vendors, placing products for our large chain and small mom and pop stores.- Attended trade shows, setup booths, and improved on branding to increase overall market share and sales.- Operations team drove and oversaw growth from ~100 customers to over ~250 customers.- Streamlined production, packaging, and shipping processes which ultimately increased daily distribution by >10%.- Worked on marketing initiatives leading to a gain of 1,000 followers on Instagram in the first 30 days. Show less

Essex Jct, Vermont

- Responsible for onboarding and training all new Guest Service employees in front of house operations.- Two time award winner of highest customer satisfaction rating.- Coordinated and delegated various tasks amongst all departments, i,e. Event staff, Housekeeping, Grounds Team and Culinary School.- Ran reports detailing day-to-day resort operations; managing guest data and property status.- Worked with management to pull key insights from my reports to improve guest experience… Show more - Responsible for onboarding and training all new Guest Service employees in front of house operations.- Two time award winner of highest customer satisfaction rating.- Coordinated and delegated various tasks amongst all departments, i,e. Event staff, Housekeeping, Grounds Team and Culinary School.- Ran reports detailing day-to-day resort operations; managing guest data and property status.- Worked with management to pull key insights from my reports to improve guest experience through creative problem solving. Show less

Burlington, Vermont Area

- Helped coordinate event logistics for contracted parties and personally saw to guest experience/satisfaction.- Fostered positive relationships with members and families, routinely inquired about their experience.- Utilized time management and teamwork to complete all administrative tasks.