Aidan Rogando Email & Phone Number

Makati, National Capital Region, Philippines

• 2020 to present:
• Working as Solutions Support Analyst with rank as Manager under the Digital Transformation Department. Leading the retail section of Solutions Support Group and the Service Desk Group
• Functions as primary support for 2 Business Units of Pioneer Insurance namely, Migrant Workers and Motorcycle Retail.
• Functions as Zoho Desk Administrator to enable other departments to manage their respective Service Desks.
• 2-time Outstanding DT Team Member2014 to 2019:
• Worked as System Analyst for systems that accommodates several combined life and non-life insurance products. Eventually coined by the company as Retail Insurance Products

Did tasks as volunteer in several events. Assisted in registrations, crowd control, event partner assistance.Events:Techtonic Summit 2019 November 15-16 at SMX Convention Center SM Aura BGCDevCon Summit 2019 June 22 SMX Convention Center of SM Aura BGCDEVCON Kids Discovery Expo August 24, 2018 at Mano Amiga Academy ParanaqueDevCon Summit 2016 November 5-6.

Worked as immediate representative of the software development team to the other departments for their digital project needs. Aligned the software development team about current business goals. Functioned as frontend administrator by creating landing pages, setting up of configurations and managing page content. Functioned as secondary backend and server.

Handled roles to deliver User Requirements, Project Documentation, QA/Testing, Product Presentation, Client Training and Client Support for each clientsSample projects:- Xtend2Mobile - remote inventory reporting using a mobile app via SMS. All reports are viewable in a web app.- Ascent / Operation Smile - remote patient screening using a mobile app via.

Philippines

Bachelor Of Science (Bs), Information Technology

Bachelor Of Science (Bs), Information Technology