Receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. Direct inbound and outbound telephone calls to appropriate departments, internal and external. Coordinate first responder notification of fire departments and other agencies. Document daily activity. Provide pre-arrival instructions using EMD. Trained new communication center employees as requested.

Verify insurance, provide patients with their benefits and explain treatment plans. Call insurance companies. Create office schedule.

Front desk, insurance verification, schedule appointments, operate multi line phone. Create and block physician schedules. Manage 40+ providers calendars, meetings, clinics. Contact pharmacy and other medical offices. Organize projects for team building manage and train all new hires. Create learning binders.

Money handling. Work cash register. Answer phones. Contact insurance companies. Communicate with doctors offices. Create prior authorizations. Type prescriptions. Fill prescriptions. Receive medications. Place orders for supplies. Clean and restock areas. Direct patients where to find over the products recommended by the pharmacist.