Main maker and creator of all things Loaf Cake for Manchester’s first Loaf Cake Company.

Achievements:-- Lifted Sales Performance in 2019 by 15% vs LY- 95% Mystery Shop 2019 by Bid Manchester- Organised and Completed 3 near perfect Stocktakes since 2018 (latest 0.006% variance).- Set up the new Regent Street Flagship StoreResponsibilities Include:-- Responsible for day-to-day store operations, team, and overall performance.- Identify opportunities to drive and maximise sales and profitability; and improve business performance. - Achieve (and aim to exceed) targeted key performance indicators [KPI's] e.g. sales, footfall, conversion, UTP, ATV, stockloss, mystery customer shop, budgets/costs etc.- Motivate the team by implementing and supporting focus on delivering the store vision and purpose; creating a positive in-store culture, and encourage team engagement.- Monitor and analyse tools resources and information to aid commercial decision making e.g. reports, market and industry information/ internal communications.- Support the Store Manager to manage people related matters e.g. resourcing, induction, employee relations (investigation, disciplinary) etc. including giving constructive feedback and managing difficult conversations.- Team Development: support the Store Manager conduct performance reviews and probation reviews; identify training needs and opportunities for individual team members and team development.- Deputise in the absence of the Store Manager as and when required, provide support to peers and others; undertake additional duties and/or tasks.VMA (Visual Merchandising Ambassador) Role:-- Follow company guideline / directive as and when they are distributed or changed to keep the store inline with the creative vision of the season.- Communicate effectively with the senior VM team, taking action on any changes or updates immediately.- Support as and when necessary across the company, which includes re-merchandising other stores, launching new stores, or setting up wholesale events.

Whilst at Reiss, I successfully completed the Extra Steps Programme; hand selected by Senior Management to develop and progress my management skills, store, and - most importantly - my impact on the team.My Key Responsibilities: - Responsible for day to day store operations and performance, and store team. - Identify opportunities to drive and maximise sales and profitability; and improve business performance. - Achieve (and aim to exceed) targeted key performance indicators [KPI's] e.g. sales, footfall, conversion, UTP, ATV, stockloss, mystery customer shop, budgets/costs etc.- Leading by example, I encourage the store team to deliver exceptional REISS customer experience; creating an environment that provides a genuine and personalised service, which engages the customer, builds trust and loyalty, and adds value to the business.- Motivate the team by implementing and supporting focus on delivering the store vision and purpose; creating a positive in-store culture, and encourage team engagement.- Act as a brand ambassador; promoting and implementing brand values, standards and expectations.- Monitor and analyse tools resources and information to aid commercial decision making e.g. reports, market and industry information/ internal communications.- Manage people related matters e.g. resourcing, induction, employee relations (investigation, disciplinary) etc. including giving constructive feedback and managing difficult conversations.- Team Development: Conduct performance reviews and probation reviews; identify training needs and opportunities for individual team members and team development.- Provide support to other locations and peers; undertake additional duties and/or tasks.

Whilst at Ted Baker, I was selected to be on their All Star Programme by Area Management as a result of our strong store and sales performance.I created and revised tools within the store which were then also used within our area by other Ted Baker stores.As our store was regarded as a Flagship store, we were responsible for collating all area information and relaying that to senior management within the business.My Key Responsibilities:-Here I looked after two sales floors (Menswear and formalwear; assisted in the management of the store and a 30+ team effectively; open and close the store (including all banking processes); assist in scheduling/ time and attendance/ floor planning; train team members; maintain the image / product / merchandising of the sales floor; provide excellent customer service; manage stock levels and distribution; ensure policies and procedures are adhered to and maintained; implement the correct visuals and standards to reflect company guidelines.

It was my duty to manage a 50+ team effectively (including concessions/brand partners); complete scheduling/ time and attendance/ floor planning; train team members; maintain the image / product/ merchandising of the sales floor; provide excellent customer service; confidently handle cash and sales transactions; manage stock levels and distribution; ensure policies and procedures are adhered to and maintained; implement the correct visuals and standards to reflect company guidelines.

My main role for both the Manchester team and Leeds team was to visually merchandise the department to represent Scotch and Soda's eclectic, Amsterdam couture.My duties included: high levels of sales and service, premium levels of standards;rearranging, remerchandising and replenishing new lines, creating inspiring outfitbuilds, mannequin dress-outs, feature walls and tables where possible; and workingclosely with management to make the best commercial decisions.