Developed and implemented comprehensive project management plans, include project schedules, budgets, and resource allocation.• Manage a number of interior and exterior tiling/paving/cladding projects from start to finish including planning, budgeting, overseeing quality and completion off the project • Provide clear leadership to a small team of tilers, ensuring quality and safety practices are met during the installation process• Glad to be involve in a mighty projects- Auckland… Show more Developed and implemented comprehensive project management plans, include project schedules, budgets, and resource allocation.• Manage a number of interior and exterior tiling/paving/cladding projects from start to finish including planning, budgeting, overseeing quality and completion off the project • Provide clear leadership to a small team of tilers, ensuring quality and safety practices are met during the installation process• Glad to be involve in a mighty projects- Auckland Airport and Commercial Bay • As per the project's requirements, coordinate, delegate and manage the team's scope of works• Material procurement and inventory control to accommodate the project's needs while keeping an eye on material reconciliation• Act as the escalation person to investigate and resolve emerging challenges such as budget variances and complaints• Complete general contract administration activities including keeping accurate quality assurance records and documenting project details • Promote a safe working environment by ensuring the team comply with relevant policies, procedures and legislative standards Show less

•Responsible for managing FOH crew •Train and coach new and existing employees on store policies and procedures, customer service skills, resulting in improved performance and increased customer satisfaction.• Handling customer complaints/escalation and inquires

~Stock and inventory management

Responsible for sales inbounds leads, supporting team and generating opportunities for the business.• Conduct cold-calling, lead generation and follow up activities to generate new business and expand the company’s company base• Analyse client’s insurance needs and recommend appropriate products, effectively communicating benefits and features of each products to meet clients’ needs and budget• Collaborate with underwriters and other key stakeholders to negotiate terms and… Show more Responsible for sales inbounds leads, supporting team and generating opportunities for the business.• Conduct cold-calling, lead generation and follow up activities to generate new business and expand the company’s company base• Analyse client’s insurance needs and recommend appropriate products, effectively communicating benefits and features of each products to meet clients’ needs and budget• Collaborate with underwriters and other key stakeholders to negotiate terms and conditions of insurance policies, ensuring that the policy coverage meets the clients’ needs.• Closed out financial year on positive EBITDA, maximising sales and exceeding budget expectations. Show less