I am a Gaming Support Agent at 5CA with experience in customer service, sales, and education. I am skilled in communication, problem-solving, and technical support. I am passionate about helping others and using my skills to make a difference.In my previous role as a Teaching Assistant at Ivy Prep, I prepared learning materials, supported teachers with lesson delivery, managed student progress, and wrote reports. I developed strong teaching and communication skills, as well as the ability to work independently and as part of a team.As a Sales Associate at Queen Watch, I was responsible for reaching sales targets, providing customer service, and advising customers on watch functions and designs. I developed my sales and customer service skills, as well as my knowledge of watches.In my current role as a Gaming Support Agent at 5CA, I answer emails from players, address their technical issues, and resolve their concerns. I use my problem-solving and communication skills to satisfy players in all circumstances.