I am a dedicated professional who is passionate about delivering exceptional customer service, drawing from my experience as a former flight attendant. With a keen attention to detail and strong problem-solving skills, I am adept at effectively and efficiently satisfying customers' needs. My tenure as a flight attendant has not only honed my interpersonal skills, including communication and teamwork, but has also broadened my horizons through extensive travel and interactions with individuals from diverse cultural backgrounds.One of my notable strengths lies in my fluency in three languages - Cantonese, English, and Mandarin - encompassing speaking, reading, and writing abilities. Additionally, I have been dedicating my free time since 2021 to learning Spanish and have recently embarked on acquiring proficiency in French. Having been raised in Hong Kong and subsequently residing in Melbourne for 18 months before relocating to Toronto, I possess a global perspective that encourages me to maintain an open mind and think innovatively when faced with challenges.Through my professional journey, I have consistently prioritised delivering exceptional customer service, leveraging my attention to detail, problem-solving acumen, and cultural adaptability. My multilingual proficiency and international exposure enable me to communicate effectively across diverse linguistic and cultural landscapes. With a strong commitment to providing a superior customer experience, I strive to approach every interaction with professionalism, empathy, and a solutions-oriented mindset.
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Brand RepresentativeAbercrombie & Fitch Co. Oct 2023 - Jan 2024Toronto, Ontario, Canada -
BaristaThe Alley Mar 2023 - Sep 2023Toronto, Ontario, Canada -
Flight AttendantCathay Pacific Airways Jan 2019 - Nov 2019Hong Kong Sar•Be proactive in satisfying passengers' needs•Serve passengers straight from the heart•Solve problem creatively with limited resources inflight•Demonstrate teamwork and interpersonal communication skills with diverse teams•Handle all the ad-hoc situations inflight•Provide basic first-aid when needed•Maintain good relationship with the passengers by showing sympathy and understanding•Always put safety first -
Customer Service AssistantThe Hong Kong Jockey Club Oct 2017 - Dec 2018Hong Kong Sar•Provide customer service for both public and private member sectors•Explain different betting concepts and combination•Handle ad-hoc situation at the racecourse•Sell merchandises -
SalespersonY3 Sep 2016 - Aug 2017Hong Kong Sar•Assist sales floor by helping customers find the style they desire•Manage inventory in the stock room•Proactively provide customer service•Support the team by communicating and demonstrating teamwork
Ka Chun Leung Education Details
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Bachelor Of Arts - Ba -
Project Management
Frequently Asked Questions about Ka Chun Leung
What is Ka Chun Leung's role at the current company?
Ka Chun Leung's current role is Aspiring Customer Service Representative | Former Flight Attendant at Cathay Pacific Airways.
What schools did Ka Chun Leung attend?
Ka Chun Leung attended City University Of Hong Kong, Centennial College.
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Ka Chun Leung
Hong Kong Sar -
Ka Chun Leung
Hong Kong -
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Ka Chun Leung
Research Intern @ Huawei | Hkust Dual Degree Program In Computer Science + Ai And Business | Hsbc ScholarHong Kong
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