- Strategized and executed initiatives that manifested in the growth of the community from 0 members to about 3,100 and counting. - Implemented and enforced community guidelines, resulting in the active moderation of the community to ensure compliance with rules and provision of necessary assistance.- Designed and programmed a unique verification system, thereby providing secure and private access to the platform for enrolled students.- Appointed and effectively led a team of admin and moderators, resulting in the seamless and efficient management of the community.- Connected hundreds of transfer students, providing them with a supportive environment to network, interact and create meaningful relationships.- Established a platform for transfer students to find roommates and housing, which resulted in successful and happy accommodations for many students. - Offered assistance to prospective transfers in the application process, effectively provided necessary guidance and advice.- Provided current transfer students with professional and academic resources and assistance to ensure that they thrive as they transition into the Berkeley community.

- Coordinated with the Directing Attorney and staff to review over 100 boxes of files, sort and digitize notable historic cases, and confidentially shred miscellaneous outdated files. - Gathered, analyzed, and prepared old wills with land trust for return to families.- Reviewed notable historic cases, prepared and indexed briefs for future attorneys and staff to reference.

- Collected and meticulously documented evidence for exhibits for client cases. - Collected billing logs from attorneys and staff; accounted for total weekly billed hours in MS Excel, Xero, and QuickBooks to send out accurate and timely client invoices.- Managed the collections process by preparing and filing essential documents such as Writs of Execution (EJ-130), Memorandums of Costs After Judgment (MC-012), and bank levy forms with the Sheriff’s Department. - Drafted essential documents such as civil complaints, motions, declarations, etc., using MS Word to later file at the courthouse for immigration, civil, family, and probate cases. - Provided client intakes, status updates, and answered questions by phone.- Managed the recruitment process on LinkedIn to hire new staff to meet the needs of the growing firm.

- Raised an impressive $12,385 in store donations for children living in poverty, placing our store at number one in the district for money raised.- Diligently managed incoming phone calls at the front counter, providing exceptional customer service and resolution to customer needs. - Provided top-notch assistance to over 100 customers daily, contributing to the exceptional reputation of the store.- Demonstrated tenacity and determination as an essential worker throughout the COVID-19 pandemic, enforcing and complying with strict mask and sterilization policies to ensure the health and safety of all customers, employees, and community members.